Fisher Matthew, Smiley Adam H, Grillo Tito L H
Department of Marketing, Southern Methodist University, Dallas, TX, USA.
Department of Psychology, University of Washington, Seattle, WA, USA.
Memory. 2021 Feb 8:1-13. doi: 10.1080/09658211.2021.1882501.
The Internet has radically shifted how people access information. Instead of storing information internally, increasingly, people outsource to the Internet and retrieve it when needed. While this is an efficient strategy in many ways, its downstream consequences remain largely unexplored. This research examines how accessing online information impacts how people remember information in a learning context. Across five experiments, participants studied for a quiz either by searching online to access relevant information or by directly receiving that same information without online search. Those who searched the Internet performed worse in the learning assessment, indicating that they stored less new knowledge in internal memory. However, participants who searched the Internet were as confident, or even more confident, that they had mastered the study material compared to those who did not search online. We argue that, by making information retrievability salient, Internet search reduces the likelihood of information being stored in memory. Further, these results suggest that searching online leads to the misattribution of online information to internal memory, thus masking the Internet-induced learning deficits.
互联网已经从根本上改变了人们获取信息的方式。人们越来越多地将信息存储外包给互联网,而不是在内部存储信息,并在需要时检索它。虽然这在很多方面是一种有效的策略,但其下游影响在很大程度上仍未得到探索。这项研究考察了在学习情境中访问在线信息如何影响人们对信息的记忆。在五个实验中,参与者为一场测验进行学习时,要么通过在线搜索获取相关信息,要么直接接收相同的信息而不进行在线搜索。那些在互联网上搜索的人在学习评估中的表现较差,这表明他们在内部记忆中存储的新知识较少。然而,与未进行在线搜索的人相比,在互联网上搜索的参与者对自己掌握学习材料同样有信心,甚至更有信心。我们认为,通过使信息可检索性变得突出,互联网搜索降低了信息存储在记忆中的可能性。此外,这些结果表明,在线搜索会导致将在线信息错误归因于内部记忆,从而掩盖了互联网导致的学习缺陷。