Department of Public Health and Community Medicine, Hygiene and Environmental, Occupational and Preventive Medicine Division, University of Verona, Verona, Italy.
Department of Prevention, AULSS 3, Bassano del Grappa, Vicenza, Italy.
Ann Ig. 2021 Mar-Apr;33(2):109-122. doi: 10.7416/ai.2021.2417.
BACKGROUND: Despite the scientific consensus about vaccines safety and effectiveness, there is still a discrepancy between scientific evidence and perception by the general population. The "VaccinarSì" portal was created in 2013 by Italian specialists in Public Health to provide evidence-based information regarding vaccination. STUDY DESIGN: The purpose of this study was to analyse the web traffic on "VaccinarSì" platform during a six-year period (May 8, 2013-May 8, 2019). Moreover, we compared the first six-month with the last six-month period of the website activity, to identify potential areas of improvements. METHODS: This is a descriptive study using Google Analytics data. We collected data regarding the following: total number of sessions to the portal, total number of pages viewed, total number of users and the number of new visitors, geographical locations and demography of users as well as user access mode (type of device used and way of access). We also collected some data that were informative about the possibility to infer the level of visitors' engagement with the portal, such as thee number of returning users, bounce rate, number of pages visited per session and mean session duration. RESULTS: Throughout the relevant period, the portal has consistently increased its popularity, with a remarkable increment of monthly connections (ending up to more than 80,000/month) from all over Italy. Visitors were mainly female (71.1%), aged between 25 and 44 years (64.7%). Healthcare professionals were responsible for a considerable proportion of accesses (50.6%). The mobile has become the dominant device used to access the portal, accounting for 77.8% of total connection in the last six months. Similarly, in the last period, organic search accounted for 92% of all connections. Measles and MPR vaccine, as well as chickenpox and hexavalent vaccine, have remained the most appealing topics of interest among visitors over the years. The page that attracted more visitors over the six years was "real risks and benefits of vaccination", accounting for 5.67% of total sessions with a high mean duration spent of 05:08 minutes. CONCLUSION: During the six years of activity, overall, the level of users' engagement with the portal has dropped with an increased bounce rate and a lower average number of pages visited per session and a lower mean duration of each connection. The lowest engagement involved connections accessed through mobile devices. Results helped "Vaccinarsi" developers to speculate about future strategies to further increase the platform popularity and optimize visitors' engagement.
背景:尽管疫苗的安全性和有效性已得到科学共识,但在科学证据与公众认知之间仍存在差距。“VaccinarSì”门户网站由意大利公共卫生专家于 2013 年创建,旨在提供有关疫苗接种的循证信息。
研究设计:本研究旨在分析“VaccinarSì”平台在六年期间(2013 年 5 月 8 日至 2019 年 5 月 8 日)的网络流量。此外,我们比较了网站活动的前六个月和最后六个月,以确定潜在的改进领域。
方法:这是一项使用 Google Analytics(分析)数据的描述性研究。我们收集了以下数据:门户网站的总访问量、总浏览量、总用户数和新访问者数、用户地理位置和人口统计信息以及用户访问模式(使用的设备类型和访问方式)。我们还收集了一些信息,这些信息可以推断出访问者对门户网站的参与程度,例如回访用户的数量、跳出率、每次会话浏览的页面数量以及平均会话持续时间。
结果:在整个相关期间,该门户网站的知名度不断提高,来自意大利各地的月访问量显著增加(最高达每月 80000 多次)。访问者主要为女性(71.1%),年龄在 25 至 44 岁之间(64.7%)。医疗保健专业人员是访问量的主要来源(50.6%)。移动设备已成为访问门户网站的主要设备,占过去六个月总访问量的 77.8%。同样,在过去的一段时间内,有机搜索占所有访问量的 92%。多年来,麻疹和 MPR 疫苗以及水痘和六价疫苗一直是访问者最感兴趣的话题。在过去的六年中,吸引了最多访问者的页面是“疫苗接种的真正风险和益处”,占总访问量的 5.67%,每次访问的平均停留时间为 05:08 分钟。
结论:在六年的活动期间,总体而言,用户与门户网站的互动程度有所下降,跳出率增加,每次会话浏览的平均页面数量和每次连接的平均持续时间减少。参与度最低的是通过移动设备访问的连接。结果帮助“Vaccinarsi”的开发人员推测了未来的策略,以进一步提高平台的知名度和优化访问者的参与度。
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