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如何为急诊科的学习障碍患者提供正确的护理:询问并参与。

How to get care right for people with learning disabilities in the emergency department: ask and engage.

机构信息

learning disabilities and associate professor (Hon) (learning disabilities), Kingston University and St George's, University of London, London.

出版信息

Emerg Nurse. 2021 Mar 2;29(2):32-41. doi: 10.7748/en.2021.e2070. Epub 2021 Feb 11.

DOI:10.7748/en.2021.e2070
PMID:33570311
Abstract

Healthcare professionals are legally obliged to make reasonable adjustments to ensure that people, including those with learning disabilities, can access appropriate and timely care. However, although people with learning disabilities are high users of general health services, staff have little understanding of learning disability with a negative effect on patient experience and outcomes. This article explores some of the challenges experienced by people with learning disabilities in the emergency department (ED). Each section focuses on a different aspect of how to adjust the delivery of healthcare to meet their needs, along with exercises to ensure those adjustments have been understood and to provide practical learning outcomes. Personal stories are also used to identify examples of when and where these adjustments could have been used to provide equal healthcare in the ED.

摘要

医疗保健专业人员在法律上有义务做出合理调整,以确保包括学习障碍者在内的所有人都能获得适当和及时的护理。然而,尽管学习障碍者是普通医疗服务的高频使用者,但医护人员对学习障碍的了解甚少,这对患者的体验和结果产生了负面影响。本文探讨了学习障碍者在急诊室(ED)中遇到的一些挑战。每个部分都侧重于调整医疗保健提供方式以满足他们需求的不同方面,以及确保这些调整已被理解并提供实际学习成果的练习。还使用个人故事来确定在哪些情况下和在何处可以使用这些调整在 ED 中提供平等的医疗保健。

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