Department of Psychiatry and Psychotherapy, Charité - Universitätsmedizin, Campus Benjamin Franklin, Berlin, Germany.
Int J Soc Psychiatry. 2022 Mar;68(2):346-353. doi: 10.1177/0020764021995219. Epub 2021 Feb 14.
The Kurdish Region of Iraq (KRI) is home to Kurds, internally displaced persons, and Syrian refugees. In the last decades, its inhabitants have witnessed a great deal of political instability, which has led to increased rates of psychological distress. Mental illness contrasts with limited access to and availability of mental health services - and so the treatment gap remains high. This study aims to investigate the perspectives, perceptions, and expectations of Syrian refugees, internally displaced persons and KRI host community members concerning mental health care in the governorate of Duhok. Attitudes and perspectives regarding psychotherapy, such as satisfaction with services, effects of therapy, bias toward therapy, and stigma, are explored.
One hundred one participants were recruited from hospitals, clinical settings, and institutions from the governorate of Duhok in the KRI. Participants received the Patient Satisfaction Questionnaire (PSQ) and were asked to evaluate services through four subscales: patient satisfaction, effects of therapy, bias toward therapy, and stigma.
Results revealed overall high satisfaction with services and effects of therapy. In contrast, both bias and stigma subscales were rated more ambivalently.
Patient satisfaction is key for assessing health care quality, understanding attitudes toward therapy, and help-seeking behavior. Results offer insight for stakeholders in the psychosocial field allowing for a better understanding and improvement of availability and access to quality-driven mental health care services.
伊拉克库尔德地区(KRI)是库尔德人、国内流离失所者和叙利亚难民的家园。在过去的几十年里,其居民见证了大量的政治不稳定,这导致了心理困扰率的上升。精神疾病与心理健康服务的有限获取和可用性形成鲜明对比-因此治疗差距仍然很高。本研究旨在调查杜胡克省叙利亚难民、国内流离失所者和 KRI 收容社区成员对精神保健的看法、看法和期望。探讨了他们对心理治疗的态度和看法,例如对服务的满意度、治疗效果、对治疗的偏见以及耻辱感。
从 KRI 的杜胡克省的医院、临床环境和机构中招募了 101 名参与者。参与者接受了患者满意度问卷(PSQ),并被要求通过四个子量表评估服务:患者满意度、治疗效果、治疗偏见和耻辱感。
结果显示,总体对服务和治疗效果的满意度很高。相比之下,偏见和耻辱感两个子量表的评价更为矛盾。
患者满意度是评估医疗保健质量、了解治疗态度和寻求帮助行为的关键。研究结果为社会心理领域的利益相关者提供了深入了解,有助于改善可用性和获取优质的心理健康服务。