Tiede Kevin E, Schultheis Stefanie K, Meyer Bertolt
Graduate School of Decision Sciences and Department of Psychology, University of Konstanz, Konstanz, Germany.
Department of Psychology, Ruhr University Bochum, Bochum, Germany.
Front Psychol. 2021 Feb 12;12:595720. doi: 10.3389/fpsyg.2021.595720. eCollection 2021.
We investigate the relationship between (hypothetical) subgroup splits (i.e., faultlines), subjectively perceived subgroups, and team identification and emotional exhaustion. Based on the job demands-resources model and on self-categorization theory, we propose that faultline strength and perceived subgroups negatively affect emotional exhaustion, mediated by team identification. We further propose that subgroup identification moderates the mediation such that subgroup identification compensates low levels of team identification. We tested our hypotheses with a two-wave questionnaire study in a sample of 105 participants from 48 teams from various contexts. We found an effect of perceived subgroups on emotional exhaustion mediated by team identification, but no direct or indirect effect of faultline strength on emotional exhaustion. We also could not find that subgroup identification moderates the effect of team identification on emotional exhaustion. We discuss the need for further research on the link of subgroup splits in work teams and the rise of psychological health issues and derive that measures to prevent burnout should primarily focus on avoiding or reducing subgroup perception whereas affecting the actual demographic composition of work team should be of lower priority.
我们研究了（假设的）子群体划分（即断层线）、主观感知的子群体与团队认同及情感耗竭之间的关系。基于工作需求-资源模型和自我分类理论，我们提出，断层线强度和感知到的子群体通过团队认同这一中介对情感耗竭产生负面影响。我们进一步提出，子群体认同会调节这种中介作用，使得子群体认同能够弥补团队认同水平的不足。我们通过一项两阶段问卷调查研究对我们的假设进行了检验，样本来自48个不同背景团队的105名参与者。我们发现，感知到的子群体通过团队认同对情感耗竭产生影响，但断层线强度对情感耗竭没有直接或间接影响。我们也没有发现子群体认同调节团队认同对情感耗竭的影响。我们讨论了对工作团队中子群体划分与心理健康问题增加之间联系进行进一步研究的必要性，并得出结论，预防倦怠的措施应主要侧重于避免或减少子群体感知，而影响工作团队的实际人口构成的优先级应较低。
