Nunan Jordan, Stanier Ian, Milne Rebecca, Shawyer Andrea, Walsh Dave
Institute of Criminal Justice Studies, University of Portsmouth, Portsmouth, UK.
Liverpool John Moores University, Liverpool, UK.
Psychiatr Psychol Law. 2020 May 6;27(4):511-537. doi: 10.1080/13218719.2020.1734978. eCollection 2020.
Rapport is an integral part of interviewing, viewed as fundamental to the success of intelligence elicitation. One collection capability is human intelligence (HUMINT), the discipline charged with eliciting intelligence through interactions with human sources, such as covert human intelligence sources (CHIS). To date, research has yet to explore the perceptions and experiences of intelligence operatives responsible for gathering HUMINT within England and Wales. The present study consisted of structured interviews with police source handlers (N = 24). Rapport was perceived as essential, especially for maximising the opportunity for intelligence elicitation. Participants provided a range of rapport strategies while highlighting the importance of establishing, and maintaining, rapport. The majority of participants believed rapport could be trained to some degree. Thus, rapport was not viewed exclusively as a natural skill. However, participants commonly perceived some natural attributes are required to build rapport that can be refined and developed through training and experience.
融洽关系是访谈不可或缺的一部分，被视为情报获取成功的基础。一种收集能力是人力情报（HUMINT），该学科负责通过与人类情报源互动来获取情报，比如秘密人类情报源（CHIS）。迄今为止，研究尚未探讨负责在英格兰和威尔士收集人力情报的情报人员的看法和经历。本研究包括对警方情报源处理人员（N = 24）进行的结构化访谈。融洽关系被视为至关重要，特别是对于最大限度地增加情报获取机会而言。参与者提供了一系列融洽关系策略，同时强调了建立和维持融洽关系的重要性。大多数参与者认为融洽关系在一定程度上是可以训练的。因此，融洽关系并非仅仅被视为一种天生的技能。然而，参与者普遍认为建立融洽关系需要一些天生的特质，这些特质可以通过训练和经验得到完善和发展。
