Aakerblom Kristina Bakke, Ness Ottar
Department of Welfare and Participation, Faculty of Health and Social Sciences, Western Norway University of Applied Research, Bergen, Norway.
Department of Education and Lifelong Learning, Norwegian University of Science and Technology, Trondheim, Norway.
PLoS One. 2021 Mar 15;16(3):e0248558. doi: 10.1371/journal.pone.0248558. eCollection 2021.
Worldwide, there is a growing interest to employ people with lived experiences in health and social services. Particularly in mental health and addiction services, individuals with lived experience of mental health problems enter the workplace as peer support workers (PSW´s). Their aim in the services is to bring in the perspective of service users in interactive processes at the micro and macro levels. The services´ ability to exploit the knowledge from PSW´s lived experiences will influence both the content and quality of the services, its effectiveness and its capacity to innovate and change. The concepts of co-production and co-creation are used to describe these interactive processes in the services in the literature. While co-production is aimed at improving individual services, co-creation seeks to develop service systems. This scoping review aims to provide an overview of the research status of PSW´s different involvement, in co-production and co-creation, in public mental health and addiction services. Studies describing PSW´s involvement in co-production and co-creation will be contrasted and compared. Knowledge about PSW´s involvement in co-production and co-creation is vital for understanding and further developing these interactive processes with PSW´s. The studies reviewed will describe PSW´s different types of involvement in co-production and co-creation in public mental health and addiction services or across organizational and institutional boundaries. The research question is: How are peer support workers involved in co-production and co-creation in public mental health and addiction services, and what are the described outcomes? Literature searches are conducted in Medline, PsycINFO, Embase, Oria, WorldCat, Google Scholar, Scopus, Academic Search Elite, Cinahl, and Web of Science, from the inception of each database to January 4, 2021. Expected results are that PSW´s are often described as a frontline worker who spends most of their working hours in a joint effort to co-produce with service users. Fewer studies describe PSW´s involved in interactive processes to re-design or transform public services systems. It is anticipated that this scoping review will increase the knowledge of the services' abilities to exploit PSW´s expertise and inform policy and research.
在全球范围内,雇佣有生活经历的人从事健康和社会服务工作的兴趣日益浓厚。特别是在心理健康和成瘾服务领域,有心理健康问题生活经历的个人以同伴支持工作者(PSW)的身份进入职场。他们在服务中的目标是在微观和宏观层面的互动过程中引入服务使用者的视角。服务机构利用PSW生活经历中的知识的能力将影响服务的内容和质量、其有效性以及创新和变革的能力。文献中使用共同生产和共同创造的概念来描述服务中的这些互动过程。虽然共同生产旨在改善个别服务,但共同创造旨在开发服务系统。本范围综述旨在概述PSW在公共心理健康和成瘾服务中参与共同生产和共同创造的不同情况的研究现状。将对描述PSW参与共同生产和共同创造的研究进行对比和比较。了解PSW参与共同生产和共同创造对于理解和进一步发展与PSW的这些互动过程至关重要。所审查的研究将描述PSW在公共心理健康和成瘾服务中或跨组织和机构边界参与共同生产和共同创造的不同类型。研究问题是:同伴支持工作者如何参与公共心理健康和成瘾服务中的共同生产和共同创造,以及所描述的结果是什么?从每个数据库创建到2021年1月4日,在Medline、PsycINFO、Embase、Oria、WorldCat、谷歌学术、Scopus、学术搜索精英、Cinahl和科学网中进行文献检索。预期结果是,PSW通常被描述为一线工作者,他们大部分工作时间都在与服务使用者共同努力进行共同生产。较少有研究描述PSW参与重新设计或改造公共服务系统的互动过程。预计本范围综述将增加对服务机构利用PSW专业知识能力的了解,并为政策和研究提供信息。