Western Norway University of Applied Sciences, Bergen, Norway.
Department of Education and Lifelong Learning, Norwegian University of Science and Technology, Trondheim, Norway.
Adm Policy Ment Health. 2023 Mar;50(2):296-316. doi: 10.1007/s10488-022-01242-x. Epub 2022 Nov 17.
People with lived experience of mental health challenges are extensively employed as peer workers within mental health and substance use services worldwide. Research shows that peer workers benefit individuals using such services and can have essential roles in developing recovery-oriented services. However, understanding how peer workers' contributions, by their role, functions, and input can be better used remains a critical challenge. Research on public sector innovation has focused on relevant actors collaborating to tackle complex demands. Co-production and co-creation are concepts used to describe this collaboration. Co-production refers to the collaboration between providers and users at the point of service delivery, whereas co-creation refers to collaboration starting in the early service cycle phases (e.g., in commissioning or design), including solution implementation. We overviewed research literature describing peer workers' involvement in mental health and substance use services. The research question is as follows: How are peer workers involved in co-production and co-creation in mental health and substance use services, and what are the described outcomes? A literature search was performed in 10 different databases, and 13,178 articles were screened, of which 172 research articles describing peer workers' roles or activities were included. The findings show that peer workers are involved in co-production and function as providers of pre-determined services or, most often, as providers of peer support. However, they are rarely engaged as partners in co-creation. We conclude that the identified peer worker roles have different potential to generate input and affect service delivery and development.
在全球范围内,精神健康和物质使用服务广泛雇佣有精神健康挑战生活经历的人作为同伴工作者。研究表明,同伴工作者使使用这些服务的个人受益,并且可以在发展以康复为导向的服务方面发挥重要作用。然而,了解同伴工作者如何通过其角色、职能和投入更好地发挥作用仍然是一个关键挑战。公共部门创新研究侧重于相关行为者合作应对复杂需求。共同生产和共同创造是用于描述这种合作的概念。共同生产是指在服务提供点提供者和用户之间的合作,而共同创造是指在早期服务周期阶段(例如,在委托或设计阶段)开始的合作,包括解决方案的实施。我们综述了描述同伴工作者参与精神健康和物质使用服务的研究文献。研究问题如下:同伴工作者如何参与精神健康和物质使用服务中的共同生产和共同创造,以及描述了哪些结果?在 10 个不同的数据库中进行了文献检索,筛选了 13178 篇文章,其中包括 172 篇描述同伴工作者角色或活动的研究文章。研究结果表明,同伴工作者参与共同生产,并作为预定服务的提供者,或者通常作为同伴支持的提供者。然而,他们很少作为共同创造的合作伙伴参与。我们得出结论,确定的同伴工作者角色具有不同的潜力来产生投入,并影响服务交付和发展。