Ma Qingguo, Wang Manlin, Hu Linfeng, Zhang Linanzi, Hua Zhongling
Institute of Neural Management Sciences, Zhejiang University of Technology, Hangzhou, China.
School of Management, Zhejiang University, Hangzhou, China.
Front Hum Neurosci. 2021 Mar 8;15:610890. doi: 10.3389/fnhum.2021.610890. eCollection 2021.
It was meaningful to predict the customers' decision-making behavior in the field of market. However, due to individual differences and complex, non-linear natures of the electroencephalogram (EEG) signals, it was hard to classify the EEG signals and to predict customers' decisions by using traditional classification methods. To solve the aforementioned problems, a recurrent t-distributed stochastic neighbor embedding (t-SNE) neural network was proposed in current study to classify the EEG signals in the designed brand extension paradigm and to predict the participants' decisions (whether to accept the brand extension or not). The recurrent t-SNE neural network contained two steps. In the first step, t-SNE algorithm was performed to extract features from EEG signals. Second, a recurrent neural network with long short-term memory (LSTM) layer, fully connected layer, and SoftMax layer was established to train the features, classify the EEG signals, as well as predict the cognitive performance. The proposed network could give a good prediction with accuracy around 87%. Its superior in prediction accuracy as compared to a recurrent principal component analysis (PCA) network, a recurrent independent component correlation algorithm [independent component analysis (ICA)] network, a t-SNE support vector machine (SVM) network, a t-SNE back propagation (BP) neural network, a deep LSTM neural network, and a convolutional neural network were also demonstrated. Moreover, the performance of the proposed network with different activated channels were also investigated and compared. The results showed that the proposed network could make a relatively good prediction with only 16 channels. The proposed network would become a potentially useful tool to help a company in making marketing decisions and to help uncover the neural mechanisms behind individuals' decision-making behavior with low cost and high efficiency.
预测客户在市场领域的决策行为具有重要意义。然而,由于脑电图(EEG)信号存在个体差异且具有复杂的非线性特性,使用传统分类方法对EEG信号进行分类并预测客户决策较为困难。为解决上述问题,本研究提出了一种循环t分布随机邻域嵌入(t-SNE)神经网络,用于在设计的品牌延伸范式中对EEG信号进行分类,并预测参与者的决策(是否接受品牌延伸)。循环t-SNE神经网络包括两个步骤。第一步,执行t-SNE算法从EEG信号中提取特征。第二步,建立一个具有长短期记忆(LSTM)层、全连接层和SoftMax层的循环神经网络来训练这些特征、对EEG信号进行分类以及预测认知表现。所提出的网络能够以约87%的准确率给出良好的预测。与循环主成分分析(PCA)网络、循环独立成分相关算法[独立成分分析(ICA)]网络、t-SNE支持向量机(SVM)网络、t-SNE反向传播(BP)神经网络、深度LSTM神经网络和卷积神经网络相比,其在预测准确率方面的优势也得到了证明。此外,还研究并比较了所提出网络在不同激活通道下的性能。结果表明,所提出的网络仅使用16个通道就能做出相对较好的预测。所提出的网络将成为一个潜在有用的工具,帮助公司做出营销决策,并以低成本和高效率揭示个体决策行为背后的神经机制。