Monash Business School, Monash University, Caulfield East, Vic., Australia.
School of Management and Marketing, Charles Sturt University, Albury, NSW, Australia.
J Nurs Manag. 2021 Oct;29(7):2018-2027. doi: 10.1111/jonm.13335. Epub 2021 Apr 20.
To examine the perceptions of leadership by leaders within residential aged care and to identify the crucial requirements for successful leadership in this complex industry.
As an industry capitalizing on the concept of 'care', one of the critical attributes this research has found to be absent in many aged care leadership approaches is compassion.
A qualitative methodology using thematic analysis was used to explore the construction of leadership attributes needed within residential aged care, as perceived by leaders in these organisations.
Senior staff in the aged care industry believe that compassion is both a key component and a gap in the skill set of aged care leadership and leaders. While most studies define good leadership and care in relation to clinical 'safety' and 'efficiency', this research demonstrates that compassionate caring is central to high-quality care in residential aged care.
The aged care industry needs to enhance and encourage compassionate leadership as a cornerstone of humane and dignified care.
When developing theoretical explanations for the role of leadership in aged care, researchers should contemplate compassion as a key attribute required in residential aged care leaders. Education and training in this industry must incorporate the attributes associated with compassion, including emotional intelligence and person-centred leadership.
探讨养老院护理领域领导者对领导力的看法，并确定在这个复杂行业取得成功所需的关键领导力要求。
作为一个以“关怀”为理念的行业，本研究发现，许多养老院领导力方法中都缺乏一个关键属性，那就是同情心。
采用主题分析的定性方法，探讨了养老院领导所认为的、在养老院护理领域所需的领导力属性。
养老院行业的高级员工认为，同情心不仅是养老院领导力技能组合的一个关键组成部分，也是一个缺失部分。虽然大多数研究将良好的领导力和关怀定义为与临床的“安全性”和“效率”相关，但本研究表明，富有同情心的关怀是养老院高质量护理的核心。
养老院行业需要加强和鼓励富有同情心的领导力，将其作为人性化和有尊严的关怀的基石。
在为养老院护理中的领导角色制定理论解释时，研究人员应该将同情心视为养老院领导者所需的关键属性。在这个行业的教育和培训中，必须包含与同情心相关的属性，包括情绪智力和以人为本的领导力。
