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全科医疗中的满意度与工作压力

Satisfaction and job stress in general practice.

作者信息

Branthwaite A, Ross A

机构信息

Department of Psychology, University of Keele, Staffordshire, England.

出版信息

Fam Pract. 1988 Jun;5(2):83-93. doi: 10.1093/fampra/5.2.83.

Abstract

This paper investigates sources of job satisfaction and dissatisfaction in general practice and identifies pressures and difficulties experienced by general practitioners in their work. The study revealed widespread job satisfaction based on three separate (but independent) aspects of general practice: clinical, psychosocial or managerial. Despite this, significant pressures were experienced and, in common with previous studies over the last 20 years, this research found continuing problems affecting young general practitioners in particular. The main pressures currently experienced were uncertainty and insecurity about work, isolation, poor relationships with other doctors, disillusion with the role of the general practitioner, and an awareness of changing demands. These pressures were related to experience in general practice, amount of study leave and practice organization. Like previous studies, it also appears from this research that continuing education could play an important role in attenuating these difficulties. It is argued that the emphasis should be on developing support, confidence and better contacts between general practitioners, as well as teaching knowledge and skills.

摘要

本文调查了全科医疗中工作满意度和不满意度的来源,并确定了全科医生在工作中所经历的压力和困难。该研究揭示,基于全科医疗三个不同(但相互独立)方面,即临床、心理社会或管理方面,存在广泛的工作满意度。尽管如此,仍存在巨大压力,并且与过去20年的以往研究一样,本研究发现持续存在的问题尤其影响年轻的全科医生。目前主要的压力包括工作的不确定性和不安全感、孤立感、与其他医生关系不佳、对全科医生角色的幻想破灭以及对不断变化的需求的认知。这些压力与全科医疗经验、进修假时长和执业机构有关。与以往研究一样,本研究似乎也表明,继续教育在缓解这些困难方面可以发挥重要作用。有人认为,重点应放在培养全科医生之间的支持、信心和更好的联系,以及传授知识和技能上。

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