Surgical Outcomes and Quality Improvement Center (SOQIC), Department of Surgery and Center for Health Services and Outcomes Research, Feinberg School of Medicine, Northwestern University, Chicago, Illinois.
Surgical Outcomes and Quality Improvement Center (SOQIC), Department of Surgery and Center for Health Services and Outcomes Research, Feinberg School of Medicine, Northwestern University, Chicago, Illinois; Division of Surgical Oncology, Ohio State University Wexner Medical Center, Arthur G James Cancer Hospital, Columbus, Ohio.
J Surg Educ. 2021 Nov-Dec;78(6):1814-1824. doi: 10.1016/j.jsurg.2021.03.019. Epub 2021 Apr 29.
Although well-established metrics exist to measure workplace burnout, researchers disagree about how to categorize individuals based on assessed symptoms. Using a person-centered approach, this study identifies classes of burnout symptomatology in a large sample of general surgery residents in the United States.
DESIGN, SETTING, PARTICIPANTS: A survey was administered following the 2018 American Board of Surgery In-Training Examination (ABSITE) to study wellness among U.S. general surgery residents. Latent class models identified distinct classes of residents based on their responses to the emotional exhaustion and depersonalization questions of the modified abbreviated Maslach Burnout Inventory (aMBI). Classes were assigned representative names, and the characteristics of their members and residency programs were compared.
The survey was completed by 7415 surgery residents from 263 residency programs nationwide (99.3% response rate). Five burnout classes were found: Burned Out (unfavorable score on all six items, 9.8% of total), Fully Engaged (favorable score on all six items, 23.1%), Fatigued (favorable on all items except frequent fatigue, 32.2%), Overextended (frequent fatigue and burnout from work, 16.7%), and Disengaged (weekly symptoms of fatigue and callousness, 18.1%). Within the more symptomatic classes (Burned Out, Overextended, and Disengaged), men manifested more depersonalization symptoms, whereas women reported more emotional exhaustion symptoms. Burned Out residents were characterized by reports of mistreatment (abuse, sexual harassment, and gender-, racial-, or pregnancy and/or childcare-based discrimination), duty hour violations, dissatisfaction with duty hour regulations or time for rest, and low ABSITE scores.
Burnout is multifaceted, with complex and variable presentations. Latent class modeling categorizes general surgery residents based on their burnout symptomatology. Organizations should tailor their efforts to address the unique manifestations of each class as well as shared drivers.
尽管已有成熟的指标来衡量工作场所的倦怠程度,但研究人员对于如何根据评估症状对个体进行分类存在分歧。本研究采用以个体为中心的方法,在美国普外科住院医师的大样本中确定了倦怠症状的类别。
设计、设置、参与者:在 2018 年美国外科学会住院医师年度考核(ABSITE)之后,对美国普外科住院医师进行了一项调查,以研究他们的健康状况。潜在类别模型根据他们对经过修订的简短 Maslach 倦怠量表(aMBI)中情绪耗竭和去人性化问题的回答,确定了具有不同特征的住院医师类别。为这些类别赋予了代表性的名称,并比较了其成员和住院医师培训项目的特征。
全国 263 个住院医师培训项目中的 7415 名外科住院医师完成了这项调查(应答率为 99.3%)。发现了五个倦怠类别:疲惫不堪(六个项目的得分均不利,占总人数的 9.8%)、完全投入(六个项目的得分均有利,占 23.1%)、疲惫(所有项目得分有利,但经常感到疲劳,占 32.2%)、过度劳累(经常感到疲劳和工作倦怠,占 16.7%)和疏离(每周感到疲劳和冷漠,占 18.1%)。在症状更明显的类别(疲惫不堪、过度劳累和疏离)中,男性表现出更多的去人性化症状,而女性则报告更多的情绪耗竭症状。疲惫不堪的住院医师的特点是报告遭受虐待(虐待、性骚扰以及基于性别、种族或怀孕和/或育儿的歧视)、违反工作时间规定、对工作时间规定或休息时间不满,以及 ABSITE 得分较低。
倦怠是多方面的,具有复杂和多变的表现。潜在类别模型根据住院医师的倦怠症状对其进行分类。各组织应根据每个类别的独特表现以及共同的驱动因素,有针对性地开展工作。