Department of Psychology, Florida International University, Miami, Florida, USA.
Department of Psychology, University of Michigan, Ann Arbor, Michigan.
J Community Psychol. 2022 May;50(4):1793-1815. doi: 10.1002/jcop.22579. Epub 2021 May 6.
The present study was designed to examine perceptions of Lotus House Women's Shelter from the perspective of former program participants, for the purpose of informing shelter programming and policies. Our qualitative research followed a community-based participatory research framework. Fifty diverse women graduates of Lotus House Women's Shelter participated in eight focus groups to discuss their experiences with Lotus House and other shelters. Findings from this study highlight the elements that create a "culture of care" within an organization. Participants described Lotus House shelter culture as genuine, defined by dignity and respect, having high expectations for guest independence and accountability, giving space to rest and recuperate, recognizing and accommodating individual needs and experiences, and fostering a sense of community. Creating an organizational "culture of care" is an avenue by which any shelter or related organization can enhance the experience of program participants.
本研究旨在从前项目参与者的角度考察 Lotus House 妇女收容所的看法，以便为收容所的规划和政策提供信息。我们的定性研究遵循社区参与式研究框架。50 名不同背景的 Lotus House 妇女收容所毕业的女性参加了 8 个焦点小组，讨论她们在 Lotus House 和其他收容所的经历。这项研究的结果强调了在组织内部创造“关爱文化”的要素。参与者将 Lotus House 收容所文化描述为真实、有尊严和尊重的，对客人的独立和责任感有很高的期望，为休息和恢复提供空间，承认和适应个人的需求和经验，并培养社区意识。创建组织的“关爱文化”是任何收容所或相关组织都可以用来增强项目参与者体验的一种途径。
