Kwok Matthew Mo Kin, Tsang Clinton Y, Stewart Lisa, Greenway Norm, Montessori Lisette
Department of Emergency Medicine, Faculty of Medicine, University of British Columbia, Vancouver, CAN.
Department of Emergency Medicine, Richmond Hospital, Vancouver Coastal Health, Richmond, CAN.
Cureus. 2021 Apr 9;13(4):e14378. doi: 10.7759/cureus.14378.
In the early months of 2020, hospital processes were changed in response to the coronavirus disease 2019 (COVID-19) pandemic. We present one community hospital's experience in conducting a series of interdisciplinary learning reviews (ILRs) on non-COVID-19 patient's journeys during the early months of the pandemic. An ILR is a method of reviewing medical records using a system lens to identify system-level opportunities for improvement. Using the ILR method, we identified several opportunities for improvement in caring for our patients.
2020年的头几个月，医院流程因2019冠状病毒病（COVID-19）大流行而发生了改变。我们介绍一家社区医院在疫情最初几个月对非COVID-19患者就医过程进行一系列跨学科学习审查（ILR）的经验。跨学科学习审查是一种从系统角度审查病历以识别系统层面改进机会的方法。通过跨学科学习审查方法，我们确定了在照顾患者方面的几个改进机会。
