Zhu Xiaoxi, Yang Changhui, Liu Kai, Zhang Rui, Jiang Qingquan
School of Management, Hefei University of Technology, Hefei, 230009 China.
Key Laboratory of Process Optimization and Intelligent Decision-Making of Ministry of Education, Hefei, 230009 China.
Ann Oper Res. 2022;316(1):117-142. doi: 10.1007/s10479-021-04109-w. Epub 2021 May 17.
In recent years, with the rapid development of Internet technology, the integration of platform economy and e-commerce has become a popular business model. Two-sided platforms have a specific impact on sales, customer experience and transaction efficiency of both sides. In the current severe situation caused by the coronavirus pandemic, both the traditional unilateral market platform and the emerging two-sided market platform are in urgent need of a change in operation mode to reduce the marketing cost. Inspired by the cooperation between Meituan, a two-sided platform, and WeChat, a social media platform, this paper investigates the two-sided platform's scalable decisions on when to cooperate and how to optimize the pricing and investment decisions. We analyze how the two-sided platform makes decisions by considering the changes of network externalities from the cooperation with the social network platform. Compared with the scenario of non-cooperation, we derive the conditions under which platform cooperation can increase demands and increase platforms' profits, and analyze how cooperation affects the optimal pricing strategies. We find that the cooperation leads to a larger demand and a higher total profit, but might lead to higher registration prices for the platform users. Furthermore, we adopt the Nash bargaining framework and introduce platform bargaining power parameters to obtain the optimal cooperation and sharing strategy. Finally, we show how to adjust the investment strategy of the two-sided platform under platform cooperation.
近年来,随着互联网技术的飞速发展,平台经济与电子商务的融合已成为一种流行的商业模式。双边平台对双方的销售、客户体验和交易效率都有特定影响。在当前由新冠疫情引发的严峻形势下,传统的单边市场平台和新兴的双边市场平台都迫切需要改变运营模式以降低营销成本。受双边平台美团与社交媒体平台微信合作的启发,本文研究双边平台关于何时合作以及如何优化定价和投资决策的可扩展决策。我们分析双边平台如何通过考虑与社交网络平台合作带来的网络外部性变化来做出决策。与非合作场景相比,我们推导了平台合作能够增加需求并提高平台利润的条件,并分析了合作如何影响最优定价策略。我们发现合作会带来更大的需求和更高的总利润,但可能会导致平台用户的注册价格更高。此外,我们采用纳什讨价还价框架并引入平台讨价还价能力参数以获得最优合作和共享策略。最后,我们展示了在平台合作下如何调整双边平台的投资策略。