School of Management and Medical information sciences, Shiraz University of Medical Sciences, Shiraz, Iran.
Department of Psychiatry, Shiraz University of Medical Sciences, Shiraz, Iran.
Stud Health Technol Inform. 2023 Dec 11;311:45-53. doi: 10.3233/SHTI200608.
Patient portals can have positive consequences in the empowerment of people with depression by raising awareness about their condition. Patient portals are important yet challenging technologies in the field of mental health care. We conducted a scoping review aiming to investigate some important characteristics and features of the mental health websites and related patient portal services for the target audience including people with depression. For this purpose, two reviewers independently entered the keywords in the popular search engines including Google, Yahoo, and Bing in April 2019, in order to find mental health websites that provide patient portal service targeting depression. Examination of the inclusion and exclusion criteria led finally to the selection of 31 websites. We found out that some features of patient portals including the online questionnaires, messaging between the patient and the healthcare provider, and medication refill were more consistent with the areas on which the mental healthcare providers focus, and thus can be effective in improving the progression of these areas. It is essential for patient portal providers to put more focus on expressing the patient portal's features and objectives on their websites. Besides, it is also necessary to conduct further research to investigate the obstacles and facilitators of the interactive features of the patient portals in the field of mental health care, particularly depression.
患者门户可以通过提高人们对其病情的认识，对抑郁症患者赋权产生积极影响。患者门户是精神卫生保健领域中重要但具有挑战性的技术。我们进行了范围综述，旨在调查针对包括抑郁症患者在内的目标受众的精神卫生网站和相关患者门户服务的一些重要特征和功能。为此，两名审查员于 2019 年 4 月在谷歌、雅虎和必应等热门搜索引擎中独立输入关键词，以找到提供针对抑郁症患者的患者门户服务的精神卫生网站。最终通过审查纳入和排除标准，选择了 31 个网站。我们发现，患者门户的一些功能，如在线问卷、患者与医疗服务提供者之间的信息交流以及药物续配，与精神卫生保健提供者关注的领域更一致，因此可以有效改善这些领域的进展。患者门户提供商必须更加注重在其网站上表达患者门户的功能和目标。此外，还需要进一步研究，以调查精神卫生保健领域，特别是抑郁症患者门户交互功能的障碍和促进因素。
