Department of Clinical Pharmacy and Pharmacy Practice, Faculty of Pharmacy, Yarmouk University, Irbid, Jordan.
Department of Clinical Pharmacy, Faculty of Pharmacy, Jordan University of Science and Technology (JUST), Irbid, Jordan.
Int J Clin Pract. 2021 Sep;75(9):e14487. doi: 10.1111/ijcp.14487. Epub 2021 Jun 22.
The aim of the present study was to describe the local situation in community pharmacies in Jordan by assessing the baseline resources available in terms of workforce, premises and services provided.
A survey was developed and administered to community pharmacists from Amman, the capital of Jordan, and Irbid, a large city in North Jordan.
Three hundred sixty-seven community pharmacists, 167 from Amman and 200 from Irbid, completed the surveys. The community pharmacists were mostly females (66.6%) and predominantly (about three quarters) younger than 30 years old. The community pharmacists were in independent (69.2%) and chain (30.8%) pharmacies. Respondent pharmacists reported delivering medication review services (93.1% of the respondents delivered the service), smoking-cessation services (86.7%), nutrition services (71.5%), blood pressure testing (86.7%), diabetes screening (86.9%) and home delivery (18.8%). Patient counselling is carried out by 94.5% of respondents. Community pharmacists spend most of their time dispensing prescriptions and counselling patients on prescription and non-prescription medicines and chronic diseases. The study also shed the light on a related aspect of practice which was the relationship with local doctors. Only 9.9% of the respondents indicated high satisfaction with their professional relationship with local medical practitioners, 81.6% had a mid-level of satisfaction and 8.5% had the lowest level of satisfaction.
The present study identified baseline characteristics of the local situation in community pharmacies. The majority of pharmacists dispensed medications, provided counselling, reviewed medications and provided smoking cessation service.
本研究旨在通过评估劳动力、场所和提供的服务等方面的基本资源，描述约旦社区药店的当地情况。
开发并向来自约旦首都安曼和约旦北部大城市伊尔比德的社区药剂师进行了调查。
共有 367 名社区药剂师完成了调查，其中 167 名来自安曼，200 名来自伊尔比德。社区药剂师主要是女性（66.6%），且绝大多数（约四分之三）年龄在 30 岁以下。社区药剂师在独立（69.2%）和连锁（30.8%）药店工作。应答药剂师报告提供药物审查服务（93.1%的应答者提供该服务）、戒烟服务（86.7%）、营养服务（71.5%）、血压测试（86.7%）、糖尿病筛查（86.9%）和送货上门（18.8%）。94.5%的应答者提供患者咨询。社区药剂师大部分时间都在配药和为处方和非处方药以及慢性病患者提供咨询。该研究还揭示了实践的一个相关方面，即与当地医生的关系。只有 9.9%的应答者表示对与当地医疗从业者的专业关系非常满意，81.6%的人满意度中等，8.5%的人满意度最低。
本研究确定了社区药店当地情况的基线特征。大多数药剂师都分发药物、提供咨询、审查药物和提供戒烟服务。
