Department of Clinical Pharmacy and Therapeutics, Faculty of Pharmacy, Applied Science Private University, Amman, Jordan.
Department of Pharmacy Practice and Pharmacotherapeutics, University of Sharjah, Sharjah, United Arab Emirates.
Front Public Health. 2022 Aug 24;10:966145. doi: 10.3389/fpubh.2022.966145. eCollection 2022.
The main goal of the current study was to investigate pharmacists' perception of home delivery of medications service in Jordan and their willingness to use the service.
This cross-sectional observational study was conducted between March and April 2022. The study targeted community pharmacists working at different community pharmacies across Jordan. The study questionnaire was distributed through Facebook to target Jordanian community pharmacists' groups.
Three hundred and twenty-four community pharmacists participated in the study, 75% ( = 244) of pharmacists reported being willing to use the home delivery and 274 (84.6%) thought it increases the efficiency of their community pharmacies' services. Only 129 (39.8%) pharmacists agreed or strongly agreed that unlike in-store service, home delivery of medications is suitable only for OTC but not for prescriptions medications Nearly half the number of participating pharmacists ( = 153, 47.2%) believe that the service is suitable for refill prescriptions but not for new prescriptions. Pharmacists believe that the foremost pros of the service were to continue life-saving medical treatment ( = 249, 76.9%), serve sick, elderly, and disabled patients ( = 241, 74.4%), and decrease congestion at health facilities ( = 228, 70.4%). On the other hand, the cons of this service, as perceived by pharmacists included failing to build a professional relationship with patients ( = 203, 62.7%), and the contribution to communication errors ( = 147, 45.4%). Logistic regression showed that pharmacists who serve 50 patients or more per day were more willing to use the service than those serving less than 50 patients per day (OR = 2.058, = 0.032).
The majority of participating pharmacists in this study were willing to use the service at their community pharmacies, especially those serving a large number of patients per day which may indicate the potential of this service in relieving the pressure on community pharmacies and allowing them to serve more patients efficiently.
本研究的主要目的是调查约旦药剂师对药品送药上门服务的看法及其使用该服务的意愿。
这是一项横断面观察性研究，于 2022 年 3 月至 4 月进行。研究对象为在约旦各地不同社区药房工作的社区药剂师。研究问卷通过 Facebook 分发给约旦社区药剂师团体。
共有 324 名社区药剂师参与了这项研究，其中 75%（=244）的药剂师表示愿意使用送药上门服务，而 274 名（84.6%）药剂师认为这提高了他们社区药房服务的效率。只有 129 名（39.8%）药剂师同意或强烈同意，与店内服务不同，药品送药上门服务仅适用于非处方药，而不适用于处方药。近一半的参与药剂师（=153，47.2%）认为该服务适用于续方，但不适用于新处方。药剂师认为该服务的首要优势是继续进行救命治疗（=249，76.9%），服务于生病、年老和残疾患者（=241，74.4%），并减少卫生设施的拥堵（=228，70.4%）。另一方面，药剂师认为该服务的缺点包括无法与患者建立专业关系（=203，62.7%）和导致沟通错误（=147，45.4%）。逻辑回归显示，每天服务 50 名或以上患者的药剂师比每天服务少于 50 名患者的药剂师更愿意使用该服务（OR=2.058，=0.032）。
本研究中大多数参与的药剂师愿意在他们的社区药房使用该服务，特别是那些每天服务大量患者的药剂师，这可能表明该服务有潜力缓解社区药房的压力，使他们能够更有效地为更多患者服务。
