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Development of a Mobile App to Support Self-management of Anxiety and Depression in African American Women: Usability Study.

作者信息

McCall Terika, Ali Muhammad Osama, Yu Fei, Fontelo Paul, Khairat Saif

机构信息

Center for Medical Informatics, Yale School of Medicine, New Haven, CT, United States.

Division of Health Informatics, Department of Biostatistics, Yale School of Public Health, New Haven, CT, United States.

出版信息

JMIR Form Res. 2021 Aug 17;5(8):e24393. doi: 10.2196/24393.


DOI:10.2196/24393
PMID:34133313
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8408754/
Abstract

BACKGROUND: Anxiety and depressive disorders are the most common mental health conditions among African American women. Despite the need for mental health care, African American women significantly underuse mental health services. Previous mobile health studies revealed significant improvements in anxiety or depressive symptoms after intervention. The use of mobile apps offers the potential to eliminate or mitigate barriers for African American women who are seeking access to mental health services and resources. OBJECTIVE: This study aims to evaluate the usability of the prototype of an app that is designed for supporting the self-management of anxiety and depression in African American women. METHODS: Individual usability testing sessions were conducted with 15 participants in Chapel Hill, North Carolina. Cognitive walkthrough and think-aloud protocols were used to evaluate the user interface. Eye-tracking glasses were used to record participants' visual focus and gaze path as they performed the tasks. The Questionnaire for User Interface Satisfaction was administered after each session to assess the participants' acceptance of the app. RESULTS: Participants rated the usability of the prototype positively and provided recommendations for improvement. The average of the mean scores for usability assessments (ie, overall reactions to the software, screen, terminology and app information, learning, and app capabilities) ranged from 7.2 to 8.8 on a scale of 0-9 (low to high rating) for user tasks. Most participants were able to complete each task with limited or no assistance. Design recommendations included improving the user interface by adding graphics and color, adding a tutorial for first-time users, curating a list of Black women therapists within the app, adding details about tracking anxiety and depression in the checkup graphs, informing users that they can use the talk-to-text feature for journal entries to reduce burden, relabeling the mental health information icon, monitoring for crisis support, and improving clickthrough sequencing. CONCLUSIONS: This study provides a better understanding of user experience with an app tailored to support the management of anxiety and depression for African American women, which is an underserved group. As African American women have high rates of smartphone ownership, there is a great opportunity to use mobile technology to provide access to needed mental health services and resources. Future work will include incorporating feedback from usability testing and focus group sessions to refine and develop the app further. The updated app will undergo iterative usability testing before launching the pilot study to evaluate the feasibility and acceptability of the prototype.

摘要
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/f64ff9e7b268/formative_v5i8e24393_fig5.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/aa3717420847/formative_v5i8e24393_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/21b3917c1dab/formative_v5i8e24393_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/529e3005a42e/formative_v5i8e24393_fig3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/b44342a8de8c/formative_v5i8e24393_fig4.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/f64ff9e7b268/formative_v5i8e24393_fig5.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/aa3717420847/formative_v5i8e24393_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/21b3917c1dab/formative_v5i8e24393_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/529e3005a42e/formative_v5i8e24393_fig3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/b44342a8de8c/formative_v5i8e24393_fig4.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6ae3/8408754/f64ff9e7b268/formative_v5i8e24393_fig5.jpg

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引用本文的文献

[1]
Initial Requirements for the Prototyping of an App for a Psychosocial Rehabilitation Project: An Integrative Review.

Int J Environ Res Public Health. 2025-2-18

[2]
Self-Guided Mental Health Apps Targeting Racial and Ethnic Minority Groups: Scoping Review.

JMIR Ment Health. 2023-12-6

[3]
Black American women's attitudes toward seeking mental health services and use of mobile technology to support the management of anxiety.

JAMIA Open. 2023-10-17

[4]
"The library is so much more than books": considerations for the design and implementation of teen digital mental health services in public libraries.

Front Digit Health. 2023-7-25

[5]
Attitudes Toward Seeking Mental Health Services and Mobile Technology to Support the Management of Depression Among Black American Women: Cross-Sectional Survey Study.

J Med Internet Res. 2023-7-19

[6]
Black Smokers' Preferences for Features of a Smoking Cessation App: Qualitative Study.

JMIR Form Res. 2023-5-30

[7]
Personal Health Libraries for People Returning From Incarceration: Protocol for a Qualitative Study.

JMIR Res Protoc. 2023-5-3

[8]
Recommendations for design of a mobile application to support management of anxiety and depression among Black American women.

Front Digit Health. 2022-12-23

[9]
A Socio-Ecological Approach to Addressing Digital Redlining in the United States: A Call to Action for Health Equity.

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本文引用的文献

[1]
A systematic review of telehealth interventions for managing anxiety and depression in African American adults.

Mhealth. 2021-4-20

[2]
Persistent inequitable design and implementation of patient portals for users at the margins.

J Am Med Inform Assoc. 2021-2-15

[3]
Smartphone Apps for the Treatment of Mental Disorders: Systematic Review.

JMIR Mhealth Uhealth. 2020-4-2

[4]
The Acceptability of Text Messaging to Help African American Women Manage Anxiety and Depression: Cross-Sectional Survey Study.

JMIR Ment Health. 2020-2-3

[5]
Clinically Meaningful Use of Mental Health Apps and its Effects on Depression: Mixed Methods Study.

J Med Internet Res. 2019-12-20

[6]
Objective User Engagement With Mental Health Apps: Systematic Search and Panel-Based Usage Analysis.

J Med Internet Res. 2019-9-25

[7]
The efficacy of app-supported smartphone interventions for mental health problems: a meta-analysis of randomized controlled trials.

World Psychiatry. 2019-10

[8]
Acceptability of Telemedicine to Help African American Women Manage Anxiety and Depression.

Stud Health Technol Inform. 2019-8-21

[9]
Guided Self-Help Works: Randomized Waitlist Controlled Trial of Pacifica, a Mobile App Integrating Cognitive Behavioral Therapy and Mindfulness for Stress, Anxiety, and Depression.

J Med Internet Res. 2019-6-8

[10]
Clinical review of user engagement with mental health smartphone apps: evidence, theory and improvements.

Evid Based Ment Health. 2018-6-5

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