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工作之外的情感变化:对任务绩效、情感耗竭和反生产工作行为的影响。

Affective Shifts Outside Work: Effects on Task Performance, Emotional Exhaustion, and Counterproductive Work Behavior.

作者信息

Qu Xingyu, Yao Xiang, Liu Qishuo

机构信息

School of Psychological and Cognitive Sciences, Beijing Key Laboratory of Behavior and Mental Health, Peking University, Beijing, China.

出版信息

Front Psychol. 2021 May 31;12:640144. doi: 10.3389/fpsyg.2021.640144. eCollection 2021.

DOI:10.3389/fpsyg.2021.640144
PMID:34135809
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8200465/
Abstract

Affective shifts have been linked to work attitudes and behaviors recently, but previous researches only focused on affective shift during work, with little attention to affective shifts outside work. Conservation of resources and personality system interaction theories are used to design a 2-week daily dairy study. Participants report how affective shifts outside work affect their subsequent-day task performance, emotional exhaustion, and CWB. As expected, findings indicate that shifts in affect outside work meaningfully impact job performance and work attitudes. That is, when both positive and negative affect upshift outside work, employees perform their tasks better but also experience increased emotional exhaustion. Practical implications and limitations are discussed.

摘要

情绪变化最近已与工作态度和行为联系起来,但以往的研究仅关注工作期间的情绪变化,很少关注工作之外的情绪变化。运用资源守恒理论和人格系统交互理论设计了一项为期两周的每日日记研究。参与者报告工作之外的情绪变化如何影响他们次日的任务绩效、情感耗竭和反生产工作行为。正如预期的那样,研究结果表明,工作之外的情绪变化对工作绩效和工作态度有显著影响。也就是说,当工作之外的积极情绪和消极情绪都上升时,员工的任务完成得更好,但情感耗竭也会增加。文中还讨论了实际意义和局限性。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f9e/8200465/b2df60de4560/fpsyg-12-640144-g004.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f9e/8200465/d3b5e3968a7e/fpsyg-12-640144-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f9e/8200465/59539754f305/fpsyg-12-640144-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f9e/8200465/02c7d78917ec/fpsyg-12-640144-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f9e/8200465/b2df60de4560/fpsyg-12-640144-g004.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f9e/8200465/d3b5e3968a7e/fpsyg-12-640144-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f9e/8200465/59539754f305/fpsyg-12-640144-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f9e/8200465/02c7d78917ec/fpsyg-12-640144-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f9e/8200465/b2df60de4560/fpsyg-12-640144-g004.jpg

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