Raffan Freya, Anderson Teresa, Sinclair Tim, Shaw Miranda, Amanatidis Sue, Thapa Rajip, Nilsson Sarah Jane, Jagers Dianna, Wilson Andrew, Haigh Fiona
Virtual Hospital, Sydney Local Health, Camperdown, New South Wales, Australia.
Sydney Local Health District, Camperdown, New South Wales, Australia.
J Patient Exp. 2021 Apr 18;8:23743735211008310. doi: 10.1177/23743735211008310. eCollection 2021.
Virtual models of care are seen as a sustainable solution to the growing demand for health care. This paper analyses the experience of virtual care among patients diagnosed with COVID-19 in home isolation or health hotel quarantine using a patient-reported experience questionnaire. Results found that patients respond well to virtual models of care during a pandemic. Lessons learned can inform future developments of virtual care models.
虚拟护理模式被视为应对日益增长的医疗保健需求的可持续解决方案。本文使用患者报告的体验问卷分析了居家隔离或在健康酒店隔离的新冠肺炎确诊患者的虚拟护理体验。结果发现,在大流行期间,患者对虚拟护理模式反应良好。所吸取的经验教训可为虚拟护理模式的未来发展提供参考。