Aksoy Nilgün, Akkoç Merve Gönül
Department of Surgical Nursing, Akdeniz University Faculty of Nursing, Antalya, Turkey.
Antalya Public Hospital, Antalya, Turkey.
Florence Nightingale J Nurs. 2020 Mar 6;28(1):23-32. doi: 10.26650/FNJN18002. eCollection 2020 Feb.
This study was conducted to determine the level of intercultural sensitivity of the physicians and nurses.
This research was a descriptive study. The sample group of the study were physicians (n=70) and nurses (n=87) working in the Public Hospital. 64.3% of physicians and 71.3% of nurses participated in the study. Data were collected between May, June and July 2017. Data of the study were collected by a questionnaire including personal information and Intercultural Sensitivity Scale. The questionnaire also includes an open-ended question of "What are cultural difference elements you describe in patients to whom you administer treatment and provide care". Descriptive statistics related to the variables were calculated and Parametric and non-parametric tests were performed.
In the present study, Intercultural Sensitivity Scale mean scores were determined as 3.46±0.48 for the physicians and 3.48±0.47 for the nurses. There was no significant difference between the marital status of physicians and nurses and the total score of the scale (p>0.05). The interaction engagement scores of single physicians and nurses were higher than the married ones. Interaction enjoyment mean scores were higher in the participants speaking a foreign language than those not speaking a foreign language. There were significant difference between Intercultural Sensitivity Scale total scores and interaction engagement, respect for cultural differences and interaction confidence subscales of physicians and nurses who have previous interaction with individuals from different cultures. Mean scores of the participants not receiving the training on cultural sensitivity were higher in the subscales of interaction engagement and interaction attentiveness (p<0.05).
It is recommended for physicians and nurses to try to increase their cultural sensitivity by knowing more people from different cultures. It is also recommended to develop language competence of the institutions in which they work and make plans to provide opportunities for physicians and nurses to gain experience abroad and cultural sensitivity education.
本研究旨在确定医生和护士的跨文化敏感程度。
本研究为描述性研究。研究的样本组为在公立医院工作的医生（n = 70）和护士（n = 87）。64.3%的医生和71.3%的护士参与了研究。数据于2017年5月、6月和7月收集。研究数据通过一份包含个人信息和跨文化敏感量表的问卷收集。问卷还包括一个开放式问题：“在你治疗和护理的患者中，你所描述的文化差异元素有哪些”。计算了与变量相关的描述性统计数据，并进行了参数检验和非参数检验。
在本研究中，医生的跨文化敏感量表平均得分为3.46±0.48，护士为3.48±0.47。医生和护士的婚姻状况与量表总分之间无显著差异（p>0.05）。单身医生和护士的互动参与得分高于已婚者。会说外语的参与者的互动享受平均得分高于不会说外语的参与者。有过与来自不同文化背景的人互动经历的医生和护士，其跨文化敏感量表总分与互动参与、对文化差异的尊重和互动信心子量表之间存在显著差异。未接受文化敏感性培训的参与者在互动参与和互动专注性子量表上的平均得分更高（p<0.05）。
建议医生和护士通过认识更多来自不同文化背景的人来提高他们的文化敏感性。还建议提高他们工作机构的语言能力，并制定计划为医生和护士提供出国获取经验的机会以及文化敏感性教育。
