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沟通中负面刻板印象的受众调适效应

The Audience-Tuning Effect of Negative Stereotypes in Communication.

作者信息

Ye Junhui, Zhao Lei, Huang Zijuan, Meng Fanxing

机构信息

School of Marxism, Zhejiang Police College, Hangzhou, China.

Research Institute of Applied Psychology, Zhejiang Police College, Hangzhou, China.

出版信息

Front Psychol. 2021 Jul 20;12:663814. doi: 10.3389/fpsyg.2021.663814. eCollection 2021.

DOI:10.3389/fpsyg.2021.663814
PMID:34354632
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8329341/
Abstract

Shared reality theory states that people allow others to influence their own judgments and behaviors when a shared reality is achieved (Hardin and Higgins, 1996; Echterhoff et al., 2009a). Based on this theory, this research has explored how audience attitude affects the communicator's memory of negative stereotype-related information in interpersonal communication. Two experiments have been conducted, using the negative stereotypes of Chinese "rich second-generation" as the research materials. The results show that the audience-tuning effect of negative stereotypes does in fact occur in interpersonal communication. The participants have tuned their descriptions of both stereotype-related and neutral information to suit their audience's attitude toward the target. The audience-tuning affects the participants' recall valence of stereotype-related information while not affecting the recall valence of neutral information. The relational motivation moderates the effect of audience-tuning on the communicator's memory of stereotype-related information. Only participants who communicated with a desired audience displayed an audience-congruent memory bias of stereotype-related information. The results of this research reveal the bidirectional nature of stereotype-sharedness in interpersonal communication. In actual interpersonal communication, the audience could express a positive attitude toward the target who suffers from negative stereotypes, and the communicator would then convey and recall the stereotype-related information in a more positive manner based on the audience-tunning effect, which could ultimately help to decrease negative stereotypes in communication.

摘要

共享现实理论指出,当达成共享现实时,人们会允许他人影响自己的判断和行为(哈丁和希金斯,1996年;埃克特霍夫等人,2009年a)。基于这一理论,本研究探讨了在人际沟通中,受众态度如何影响传播者对负面刻板印象相关信息的记忆。研究进行了两项实验,以中国“富二代”的负面刻板印象作为研究材料。结果表明,负面刻板印象的受众调整效应在人际沟通中确实会出现。参与者调整了他们对刻板印象相关信息和中性信息的描述,以符合受众对目标对象的态度。受众调整会影响参与者对刻板印象相关信息的回忆效价,而不会影响中性信息的回忆效价。关系动机调节了受众调整对传播者对刻板印象相关信息记忆的影响。只有与期望的受众进行交流的参与者才表现出与受众一致的对刻板印象相关信息的记忆偏差。本研究结果揭示了人际沟通中刻板印象共享的双向性质。在实际的人际沟通中,受众可以对遭受负面刻板印象的目标对象表达积极态度,然后传播者会基于受众调整效应,以更积极的方式传达和回忆与刻板印象相关的信息,这最终可能有助于减少沟通中的负面刻板印象。

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How communication goals determine when audience tuning biases memory.沟通目标如何决定受众调整何时会影响记忆偏差。
J Exp Psychol Gen. 2008 Feb;137(1):3-21. doi: 10.1037/0096-3445.137.1.3.
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Stereotypes help people connect with others in the community: a situated functional analysis of the stereotype consistency bias in communication.刻板印象有助于人们在社区中与他人建立联系:对沟通中刻板印象一致性偏差的情境功能分析。
J Pers Soc Psychol. 2007 Dec;93(6):1028-39. doi: 10.1037/0022-3514.93.6.1028.
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Audience-tuning effects on memory: the role of shared reality.受众调节对记忆的影响:共享现实的作用。
J Pers Soc Psychol. 2005 Sep;89(3):257-76. doi: 10.1037/0022-3514.89.3.257.
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How are stereotypes maintained through communication? The influence of stereotype sharedness.刻板印象是如何通过沟通得以维持的?刻板印象共享性的影响。
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