Huong Tran Lien, Thanh Pham Quoc, Nguyen Dinh Hung, Tran Thi Nhi Ha, Bui Thi Thu Ha
Saint Paul Hospital, Hanoi, Vietnam.
Hanoi University of Public Health, Hanoi, Vietnam.
Health Serv Insights. 2021 Jul 31;14:11786329211036313. doi: 10.1177/11786329211036313. eCollection 2021.
Patient safety culture is a vital component in ensuring high quality and safe patient care. Assessment of staff perception on existing hospital patient safety culture (PSC) is the first step to promote PSC. This paper is aimed to assess the patient safety culture in 1 big public autonomous general hospital in Hanoi, Vietnam. This cross-sectional study surveyed 638 healthcare professional utilizing the validated (Hospital Survey on Patient Safety Culture [HSOPSC]) in an online format. This study adhered to STROBE guidelines. The positive response rate was high, with a percentage of 74.2. The strongest areas are teamwork within units (91.3%) and organizational learning/continuous improvement (88.4%). The areas for improvement are staffing (49.4%) and non-punitive response to error (53.1%). Hospital administrators should strengthen the culture of patient safety by formulating strategies and implementing interventions with emphasis on adequate staffing and promoting blame-free working environment.
患者安全文化是确保高质量和安全的患者护理的重要组成部分。评估员工对现有医院患者安全文化（PSC）的认知是促进患者安全文化的第一步。本文旨在评估越南河内一家大型公立自治综合医院的患者安全文化。这项横断面研究以在线形式对638名医疗专业人员进行了调查，采用了经过验证的（《医院患者安全文化调查》[HSOPSC]）。本研究遵循STROBE指南。积极回应率很高，为74.2%。最强项是科室内部团队合作（91.3%）和组织学习/持续改进（88.4%）。有待改进的方面是人员配备（49.4%）和对错误的无惩罚性应对（53.1%）。医院管理人员应通过制定策略和实施干预措施来加强患者安全文化，重点是提供充足的人员配备并营造无指责的工作环境。
