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中国医院患者安全文化调查。

Hospital survey on patient safety culture in China.

机构信息

Chinese Evidence-based Medicine Center, West China Hospital, Sichuan University, Chengdu, 610041, PR China.

出版信息

BMC Health Serv Res. 2013 Jun 24;13:228. doi: 10.1186/1472-6963-13-228.

Abstract

BACKGROUND

Patient safety culture is an important measure in assessing the quality of health care. There is a growing recognition of the need to establish a culture of hospital focused on patient safety. This study explores the attitudes and perceptions of patient safety culture for health care workers in China by using a Hospital Survey on Patient Safety Culture (HSPSC) questionnaire and comparing it with the psychometric properties of an adapted translation of the HSPSC in Chinese hospitals with that of the US.

METHOD

We used the modified HSPSC questionnaire to measure 10 dimensions of patient safety culture from 32 hospitals in 15 cities all across China. The questionnaire included 1160 Chinese health-care workers who consisted of predominately internal physicians and nurses. We used SPSS 17.0 and Microsoft Excel 2007 to conduct the statistical analysis on survey data including descriptive statistics and validity and reliability of survey. All data was input and checked by two investigators independently.

RESULT

A total of 1500 questionnaires were distributed of which 1160 were responded validly (response rate 77%). The positive response rate for each item ranged from 36% to 89%. The positive response rate on 5 dimensions (Teamwork Within Units, Organization Learning-Continuous Improvement, Communication Openness, Non-punitive Response and Teamwork Across Units) was higher than that of AHRQ data (P < 0.05). There was a statistical difference on the perception of patient safety culture in groups of different work units, positions and qualification levels. The internal consistency of the total survey was comparatively satisfied (Cronbach's α = 0.84).

CONCLUSION

The results show that amongst the health care workers surveyed in China there was a positive attitude towards the patient safety culture within their organizations. The differences between China and the US in patient safety culture suggests that cultural uniqueness should be taken into consideration whenever safety culture measurement tools are applied in different culture settings.

摘要

背景

患者安全文化是评估医疗质量的重要指标。人们越来越认识到需要建立以患者安全为中心的医院文化。本研究通过使用医院患者安全文化调查(HSPSC)问卷,探讨了中国医护人员对患者安全文化的态度和看法,并与中国医院适应翻译版本和美国的心理测量学特性进行了比较。

方法

我们使用改良的 HSPSC 问卷,从中国 15 个城市的 32 家医院中测量了 10 个维度的患者安全文化。问卷包括 1160 名中国医护人员,主要由内科医生和护士组成。我们使用 SPSS 17.0 和 Microsoft Excel 2007 对包括描述性统计和调查的有效性和可靠性在内的调查数据进行了统计分析。所有数据均由两名研究人员独立输入和检查。

结果

共发放了 1500 份问卷,其中 1160 份有效(应答率为 77%)。每个项目的正面应答率在 36%至 89%之间。在 5 个维度(单位内团队合作、组织学习-持续改进、沟通开放性、非惩罚性反应和跨单位团队合作)的正面应答率高于 AHRQ 数据(P<0.05)。不同工作单位、职位和资格水平的人群对患者安全文化的看法存在统计学差异。总调查的内部一致性较为满意(Cronbach's α=0.84)。

结论

研究结果表明,在所调查的中国医护人员中,他们对组织内的患者安全文化持积极态度。中国与美国在患者安全文化方面的差异表明,在不同文化背景下应用安全文化测量工具时,应考虑文化独特性。

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