Department of Public Health, University of Massachusetts, Lowell, MA, United States.
Center for Innovation in Social Work & Health, Boston University School of Social Work, Boston, MA, United States.
Front Public Health. 2021 Jul 30;9:689798. doi: 10.3389/fpubh.2021.689798. eCollection 2021.
Community Health Workers (CHWs) are becoming essential members of the HIV workforce as emerging evidence demonstrates their effectiveness in engaging people with HIV into care and treatment. In 2018, among the estimated 37,000 persons who received an HIV diagnosis, the majority were from racial ethnic minority communities. CHWs serve as a bridge between the community and health care system and have the potential to address structural inequities and reduce the stigma, discrimination and other barriers that prevent people with HIV from seeking and staying in care and treatment. Effective CHW integration into the HIV primary care team requires a training and supervision system that is culturally responsive to the complex social and medical needs of people with HIV. This article describes a comprehensive training approach and curricula for CHWs and supervisors and its impact on the health care team. Grounded in a Popular Education model and using the CHW core consensus competency (C3) framework, a team of experts in HIV, training and supervision, including CHWs working in HIV care and treatment developed an 80-h CHW and 20-h supervisor curricula. The trainings were delivered via in-person and virtual sessions over the course of 2 years. Using a mixed method evaluation, 23 CHWs and 22 supervisors across 10 clinic sites in eight states participated in the training sessions. Measures included knowledge and confidence related to HIV-specific content, supporting clients with managing stigma and discrimination, ability to communicate with other team members and helping clients navigate the services system. CHWs reported improved skills with documentation in the electronic health record, helping clients with treatment adherence challenges and educating on lab results. Supervisors reported learning strategies for assigning clients to CHWs, self-care techniques, providing strengths-based feedback, and mentoring and coaching. The participatory practice-based curricula allowed supervisors and CHWs to share experiences and solicit input from peers for problem resolution and implementation of new policies and practices. This training approach focused on HIV specific content with core competency training could serve as a model for CHWs working in primary care settings and with populations experiencing multiple chronic health conditions and social needs.
社区卫生工作者(CHWs)正在成为 HIV 工作队伍中不可或缺的成员,因为新出现的证据表明他们在让 HIV 感染者接受护理和治疗方面非常有效。在 2018 年,在估计有 37000 人接受 HIV 诊断的人群中,大多数人来自种族少数民族社区。CHWs 是社区和医疗保健系统之间的桥梁,他们有潜力解决结构性不平等问题,并减少阻止 HIV 感染者寻求和留在护理和治疗中的耻辱、歧视和其他障碍。要使 CHWs 有效地融入 HIV 初级保健团队,就需要建立一个培训和监督系统,该系统要对 HIV 感染者复杂的社会和医疗需求做出文化上的回应。本文描述了一种全面的培训方法和 CHWs 与监督者的课程,以及它对医疗保健团队的影响。该培训基于大众教育模式,并使用 CHW 核心共识能力(C3)框架,由 HIV、培训和监督方面的专家团队,包括在 HIV 护理和治疗方面工作的 CHWs,开发了一个 80 小时的 CHW 和 20 小时的监督课程。培训是在两年的时间里通过面对面和虚拟课程进行的。使用混合方法评估,来自八个州的 10 个诊所的 23 名 CHWs 和 22 名监督者参加了培训课程。评估措施包括与 HIV 相关的特定内容的知识和信心、支持客户管理耻辱和歧视、与其他团队成员沟通以及帮助客户在服务系统中导航的能力。CHWs 报告说,在电子健康记录中记录的技能有所提高,帮助客户解决治疗依从性方面的挑战,并对实验室结果进行教育。监督者报告说,他们学会了为 CHWs 分配客户的策略、自我保健技巧、提供基于优势的反馈,以及指导和辅导。参与式基于实践的课程允许监督者和 CHWs 分享经验,并为解决问题和实施新政策和实践征求同行的意见。这种培训方法注重 HIV 特定内容和核心能力培训,可以作为在初级保健环境中工作的 CHWs 的模式,以及为那些经历多种慢性健康状况和社会需求的人群提供服务。