Zhu Yingge, Zhang Denghao
Department of Psychology, Faculty of Science and Technology, Renmin University of China, Beijing, China.
Front Psychol. 2021 Dec 8;12:761560. doi: 10.3389/fpsyg.2021.761560. eCollection 2021.
This study aims to explore the mediating effect of anger and turnover intention on the relationship between workplace ostracism and counterproductive work behaviors. A two-stage follow-up survey of 426 employees born after 1990 was conducted using the Workplace Ostracism Scale, Counterproductive Work Behaviors Scale, Trait Anger subscale of the State-Trait Anger Expression Inventory, and Turnover Intention Scale. Workplace ostracism was found to be significantly positively correlated with anger, turnover intention, and counterproductive work behaviors. Furthermore, anger and turnover intention both separately and serially mediated the relationship between workplace ostracism and counterproductive work behaviors. This study confirms the chain mediating effect of anger and turnover intention on the relationship between workplace ostracism and counterproductive work behaviors.
本研究旨在探讨愤怒和离职意向在工作场所排斥与反生产工作行为之间关系中的中介作用。使用工作场所排斥量表、反生产工作行为量表、状态-特质愤怒表达问卷的特质愤怒分量表和离职意向量表,对426名90后员工进行了两阶段跟踪调查。研究发现,工作场所排斥与愤怒、离职意向和反生产工作行为显著正相关。此外,愤怒和离职意向分别和连续中介了工作场所排斥与反生产工作行为之间的关系。本研究证实了愤怒和离职意向在工作场所排斥与反生产工作行为之间关系中的链式中介作用。