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产品语义在刺激互联网产品冲动购买行为中重要吗?

Does Product Semantics Matter in Stimulating Impulse Buying Behavior for Internet Products?

作者信息

Huang Xiangmeng, Cai Ruilin

机构信息

Business School, Changshu Institute of Technology, Suzhou, China.

出版信息

Front Psychol. 2021 Aug 23;12:676086. doi: 10.3389/fpsyg.2021.676086. eCollection 2021.

Abstract

Design-driven innovation has become the source of the third-dimensional innovation driving force behind technology and outside the market, aiming to explore breakthrough innovation in product semantics for Internet products. This research tries to define the concept of product semantics and construct a consumer purchase decision model for Internet products with product semantic perception as the antecedent variable. In addition, how product semantics could stimulate consumers' expected regret and impulse purchase for Internet products is explained. The research finds that product semantic perception significantly affects consumers' expected inaction regret, which promotes their impulse purchase intention for Internet products; and expected inaction regret partially mediates between product semantic perception and impulse purchase intention. Self-control ability of consumers negatively moderates the relationship between their expected inaction regret and impulsive purchase intention for Internet products. Thus, the "non-use function" design of product semantics can effectively meet and lead the spiritual and cultural needs in hedonistic Internet shopping for consumers.

摘要

设计驱动型创新已成为技术和市场之外的第三维度创新驱动力的源泉,旨在探索互联网产品在产品语义方面的突破性创新。本研究试图界定产品语义的概念,并构建以产品语义感知为前因变量的互联网产品消费者购买决策模型。此外,还阐释了产品语义如何激发消费者对互联网产品的预期后悔和冲动性购买。研究发现,产品语义感知显著影响消费者的预期不作为后悔,进而促进其对互联网产品的冲动性购买意愿;且预期不作为后悔在产品语义感知和冲动性购买意愿之间起部分中介作用。消费者的自我控制能力对其预期不作为后悔与互联网产品冲动性购买意愿之间的关系起负向调节作用。因此,产品语义的“非使用功能”设计能够有效满足并引领消费者在享乐型网络购物中的精神文化需求。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b1e2/8419358/3c59a1d66b0e/fpsyg-12-676086-g0001.jpg

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