Institute of Experimental Psychology, Centre of Social and Psychological Sciences, Slovak Academy of Sciences, Bratislava, Slovak Republic.
Qual Health Res. 2021 Nov;31(13):2364-2377. doi: 10.1177/10497323211037644. Epub 2021 Oct 7.
Managing one's own and others' emotions is a necessary part of emergency medical services (EMS) professionals' work. For that reason, we explored their emotion regulation strategies in a simulated task which focused these skills. Short semistructured interviews were conducted with 48 EMS professionals immediately after completing the task. They described their experience during this task as distressing on a manageable level. Emergent emotion regulation strategies are largely in line with established theoretical frameworks, but their specification is unique and offers new insights. Focusing on the task along with emotional distancing is a crucial combination employed by many EMS professionals. Pre-existing cognitive frames also help with processing of emotional stimuli. Among interpersonal strategies, allowing the relatives of a deceased child to cope with their grief was the most typical reaction. However, attempts to distract them or positively reframe their situation were also present, along with few other strategies.
管理自己和他人的情绪是紧急医疗服务(EMS)专业人员工作的必要组成部分。出于这个原因,我们在一项专注于这些技能的模拟任务中探索了他们的情绪调节策略。在完成任务后,我们立即对 48 名 EMS 专业人员进行了简短的半结构化访谈。他们描述了自己在这项任务中的经历,认为它的压力在可控制的范围内。新兴的情绪调节策略在很大程度上与既定的理论框架一致,但它们的具体表现是独特的,提供了新的见解。许多 EMS 专业人员专注于任务和情感距离的分离是一种关键的组合。预先存在的认知框架也有助于处理情绪刺激。在人际策略中,允许死者亲属处理他们的悲痛是最典型的反应。然而,也存在一些试图分散他们的注意力或积极重塑他们的处境的反应,以及其他一些策略。