Vu Thinh-Van, Vo-Thanh Tan, Nguyen Nguyen Phong, Nguyen Duy Van, Chi Hsinkuang
Department of Business Administration, Nanhua University, Chiayi, Taiwan, No. 55, Sec. 1, Nanhua Rd., Dalin Township, Chiayi County 62249, Taiwan.
Department of Human Resource Management, Thuongmai University, Hanoi, Vietnam, 79 Ho Tung Mau Street, Mai Dich Ward, Cau Giay District, Hanoi, Viet Nam.
Saf Sci. 2022 Jan;145:105527. doi: 10.1016/j.ssci.2021.105527. Epub 2021 Oct 5.
How do organizations and employees react to the COVID-19 pandemic? Can workplace safety management practices (WSPs) maintain employees' organizational citizenship behavior (OCB) in this time of global health crisis? Can employees' perceptions of the risk associated with COVID-19 and job insecurity mediate the WSPs-OCB relationship? Drawing upon social exchange and protection motivation theories, this research aims to answer such questions. Analyzing the survey data from 501 Vietnamese employees using SmartPLS software, we find that WSPs positively influence the OCB and negatively influence the perceived job insecurity. Furthermore, the perceived risk associated with COVID-19 positively affects perceived job insecurity and OCB. Unexpectedly, in the context of Vietnam, a developing country with a collectivist culture, WSPs increase the employees' perceived risk associated with COVID-19 instead of reducing their fear. Also, employees' perceptions of job insecurity are not statistically correlated with OCB. In addition, we reveal a partial mediating role of the perceived risk associated with COVID-19 in the WSPs-OCB relationship. This research highlights the power of WSPs as well as measures to psychologically reassure employees during the pandemics.
组织和员工如何应对新冠疫情？在这场全球健康危机期间，工作场所安全管理实践（WSPs）能否维持员工的组织公民行为（OCB）？员工对与新冠疫情相关风险和工作不安全感的认知能否调节WSPs与OCB之间的关系？基于社会交换理论和保护动机理论，本研究旨在回答这些问题。通过使用SmartPLS软件分析来自501名越南员工的调查数据，我们发现WSPs对OCB有积极影响，对感知到的工作不安全感有消极影响。此外，与新冠疫情相关的感知风险对感知到的工作不安全感和OCB有积极影响。出乎意料的是，在越南这个具有集体主义文化的发展中国家的背景下，WSPs增加了员工与新冠疫情相关的感知风险，而非减轻他们的恐惧。而且，员工对工作不安全感的认知与OCB在统计上不相关。此外，我们揭示了与新冠疫情相关的感知风险在WSPs与OCB关系中起到部分中介作用。本研究凸显了WSPs的作用，以及在疫情期间让员工心理安心的措施。
