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变革型领导与医疗保健工作绩效:工作满意度的中介作用。

Transformational leadership and work performance in health care: the mediating role of job satisfaction.

机构信息

ADVANCE/CSG, Department of Management, ISEG, Lisbon School of Economics and Management, Universidade de Lisboa, Lisbon, Portugal.

ISEG, Lisbon School of Economics and Management, Universidade de Lisboa Lisboa, Portugal.

出版信息

Leadersh Health Serv (Bradf Engl). 2021 Nov 16;ahead-of-print(ahead-of-print). doi: 10.1108/LHS-06-2021-0051.

DOI:10.1108/LHS-06-2021-0051
PMID:34767323
Abstract

PURPOSE

The purpose of this study is to investigate the relation among transformational leadership, job satisfaction and adaptive performance of health-care professionals and administrative personnel of Portuguese non-profit health-care organizations.

DESIGN/METHODOLOGY/APPROACH: This study collects data using an online survey sent to a nationwide database. This study uses a structural equation modeling approach to specify and estimate models of linear relations among the variables. This study tests the direct and mediated effects proposed by the hypotheses using a sample of non-profit 192 health-care organizations.

FINDINGS

The results show (regardless of being direct health-care professionals or employees performing support functions) that job satisfaction fully mediates the relation between transformational leadership and adaptive performance. Transformational leadership alone and directly seems to have no effect on adaptive performance.

RESEARCH LIMITATIONS/IMPLICATIONS: The theoretical implications of this study concern the influence that transformational leadership has on job satisfaction and the consequent indirect influence on performance regardless of being direct health-care professionals or employees performing support functions.

PRACTICAL IMPLICATIONS

The main managerial contribution of the study regards how health-care organizations' leaders may contribute to increase employees' performance by ensuring job satisfaction.

ORIGINALITY/VALUE: Despite the numerous studies that relate transformational leadership to job satisfaction and performance, there is a gap on research run in health care settings involving both health care and administrative personnel. Transformational leadership can increase the satisfaction of health-care professional and consequently job satisfaction has a positive influence on employees' adaptive performance.

摘要

目的

本研究旨在探讨变革型领导、工作满意度与葡萄牙非营利性医疗机构中医疗专业人员和行政人员适应绩效之间的关系。

设计/方法/途径:本研究通过在线调查收集数据,调查对象来自全国性数据库。本研究采用结构方程建模方法来明确和估计变量之间线性关系的模型。本研究使用非营利性 192 家医疗机构的样本,检验假设提出的直接和中介效应。

结果

结果表明(无论是否直接从事医疗保健工作,还是从事支持性职能的员工),工作满意度完全中介了变革型领导与适应绩效之间的关系。变革型领导本身直接似乎对适应绩效没有影响。

研究局限性/影响:本研究的理论意义在于关注变革型领导对工作满意度的影响,以及对绩效的间接影响,而无论其是否直接从事医疗保健工作或从事支持性职能的员工。

实际意义

该研究的主要管理贡献在于,医疗机构的领导者如何通过确保工作满意度,为提高员工绩效做出贡献。

原创性/价值:尽管有许多研究将变革型领导与工作满意度和绩效联系起来,但在涉及医疗保健和行政人员的医疗保健环境中进行的研究仍存在空白。变革型领导可以提高医疗保健专业人员的满意度,从而工作满意度对员工的适应绩效产生积极影响。

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