Hayre-Kwan Surani, Quinn Barbara, Chu Tracy, Orr Pauline, Snoke Julie
Nurse Lead. 2021 Dec;19(6):590-595. doi: 10.1016/j.mnl.2021.08.013. Epub 2021 Sep 17.
The COVID-19 pandemic of 2020 tested health care organizations in ways many had never experienced. In response to new problems, nurses and other staff needed creative solutions that would allow them to quickly and safely provide care. Nurses concurrently experienced stressors to their personal needs. The authors collected examples of creative problem-solving through staff interviews and reflected on Maslow's hierarchy of needs to consider how nurse's needs were being met throughout the pandemic. Recognizing that basic needs must be addressed before an individual can ascend the levels to eventual self-realization, the authors share how one health care organization quickly and successfully met the patient care requirements while supporting nurses basic needs like safety and trust.
2020年的新冠疫情以许多人从未经历过的方式考验着医疗保健机构。为应对新问题，护士和其他工作人员需要创造性的解决方案，以便能够快速、安全地提供护理。护士们同时也面临着个人需求方面的压力源。作者通过员工访谈收集了创造性解决问题的实例，并反思了马斯洛的需求层次理论，以思考在整个疫情期间护士的需求是如何得到满足的。作者认识到，在个人能够提升到最终实现自我的层次之前，基本需求必须得到满足，于是分享了一家医疗保健机构如何在支持护士的安全和信任等基本需求的同时，迅速且成功地满足患者护理要求的情况。
