在沙特的药剂师工作环境中，哪些工作方面决定了药剂师的满意度？
Which aspects of job determine satisfaction among pharmacists working in Saudi pharmacy settings?
机构信息
Department of Pharmacy Practice, College of Clinical Pharmacy, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia.
Department of Pharmacy Practice, School of Pharmacy, University of Reading, Whiteknights Campus, Reading, United Kingdom.
出版信息
PLoS One. 2023 Aug 4;18(8):e0289587. doi: 10.1371/journal.pone.0289587. eCollection 2023.
OBJECTIVE
The aim of this study was to evaluate the impact of several employment-related aspects on overall job satisfaction among pharmacists working in Saudi pharmacy settings.
METHODS
A cross-sectional survey was conducted for a period of 1-month (December 2020) among pharmacists working in community pharmacies located in 3 cities of Saudi Arabia. Convenience sampling was employed, and the data was collected using the English version of Job Satisfaction Survey (JSS) questionnaire. The data was analyzed using IBM SPSS version 23. Descriptive statistics such as mean ([Formula: see text]) and 95% confidence interval range were used to report continuous data; frequency (%) and sample counts (N) were used to report categorical data. Bivariate analyses were conducted using chi square (χ2) test. A multiple linear regression model was formulated to report the employment aspects that determined overall job satisfaction of pharmacists. The study was approved by an ethics committee.
RESULTS
A total of 241 samples were analyzed. Less than a quarter of pharmacists (N = 54, 22.4%) were satisfied with their job. The overall job satisfaction score was 130.74 out of 199. The sub-scales for co-workers and communication had scores > 15.8 out of 24; subscale for operating conditions had score > 12.5 out of 20. The subscales for promotion and rewards had scores < 14 out of 24. The aspects of communication, fringe benefits and nature of work had the highest contribution towards overall job satisfaction. For a unit increase in score for communication, fringe benefits, and nature of work, the overall job satisfaction score increased by 0.204, 0.2, and 0.199, respectively.
CONCLUSION
A very small number of pharmacists seemed satisfied with their job. Satisfaction with communication, nature of work and fringe benefits contributed the most toward overall job satisfaction. Results of this study could provide the means for human resource managers and organizational policy makers to delve into the determinants of satisfaction among pharmacists working in community settings.
目的
本研究旨在评估沙特药剂师工作中与就业相关的几个方面对整体工作满意度的影响。
方法
采用横断面调查，对沙特阿拉伯 3 个城市社区药房工作的药剂师进行为期 1 个月（2020 年 12 月）的调查。采用便利抽样，使用英文版工作满意度调查（JSS）问卷收集数据。使用 IBM SPSS 版本 23 对数据进行分析。采用均数（[Formula: see text]）和 95%置信区间范围报告连续数据的描述性统计；使用频率（%）和样本计数（N）报告分类数据。采用卡方（χ2）检验进行单变量分析。采用多元线性回归模型报告确定药剂师整体工作满意度的就业方面。本研究得到了伦理委员会的批准。
结果
共分析了 241 个样本。不到四分之一的药剂师（N=54，22.4%）对他们的工作满意。整体工作满意度评分为 130.74 分（满分 199 分）。同事和沟通的子量表评分为 24 分中的 15.8 分以上；工作条件的子量表评分为 20 分中的 12.5 分以上。晋升和奖励的子量表评分为 24 分中的 14 分以下。沟通、福利和工作性质是对整体工作满意度贡献最大的方面。沟通、福利和工作性质的得分每增加 1 分，整体工作满意度得分分别增加 0.204、0.2 和 0.199。
结论
只有极少数药剂师对他们的工作感到满意。沟通、工作性质和福利满意度对整体工作满意度的贡献最大。本研究结果可为人力资源经理和组织政策制定者提供社区环境中药剂师满意度决定因素的深入研究手段。
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