Grasso Mayra Soledad, Del Carmen Valls Martínez María, Ramírez-Orellana Alicia
Mediterranean European Center of Economics and Sustainable Development (CIMEDES), University of Almería, 04120 Almería, Spain.
Department of Economics and Business, University of Almería, 04120 Almería, Spain.
Healthcare (Basel). 2021 Nov 8;9(11):1520. doi: 10.3390/healthcare9111520.
Healthcare decision-makers increasingly face a changing and ever-evolving landscape, forcing them to formulate public policies based on the results from different scientific investigations. This article evaluates the field of research on patient satisfaction as a basis for health policies. The analysis was carried out with a sample of 621 articles published between 2000 and 2020 in the Scopus database. The world's largest producer and research co-operator on patient satisfaction and health policy was the United States. However, the most prolific authors, institutions, and journals are of British origin. Regarding the themes, we find that, in economic and management matters, scientific production is scarce. To study the evolution of keywords, we divided the study period into two periods of an equal number of years. In both sub-periods, the keyword "Human" stands out. In the second sub-period, the word "Perception" stands out, which indicates the current attention paid to the patient's opinion.
医疗保健决策者日益面临不断变化和演进的局面，这迫使他们根据不同科学调查的结果来制定公共政策。本文评估了将患者满意度研究领域作为卫生政策基础的情况。分析采用了2000年至2020年期间在Scopus数据库中发表的621篇文章作为样本。在患者满意度和卫生政策方面，全球最大的研究成果产出者和研究合作方是美国。然而，最多产的作者、机构和期刊都来自英国。在主题方面，我们发现，在经济和管理事务上，科研成果较少。为了研究关键词的演变，我们将研究期分为两个等长的时间段。在两个子时间段中，关键词“人”都很突出。在第二个子时间段中，“感知”一词很突出，这表明当前对患者意见的关注。
