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“这不仅仅是正确的事情……这是一种生存策略”:厘清领导者在社会关怀方面的动机和担忧。

"It's Not Just the Right Thing . . . It's a Survival Tactic": Disentangling Leaders' Motivations and Worries on Social Care.

机构信息

University of California San Francisco, USA.

Dartmouth College, Lebanon, NH, USA.

出版信息

Med Care Res Rev. 2022 Oct;79(5):701-716. doi: 10.1177/10775587211057673. Epub 2021 Dec 14.

Abstract

Health care organizations face growing pressure to improve their patients' social conditions, such as housing, food, and economic insecurity. Little is known about the motivations and concerns of health care organizations when implementing activities aimed at improving patients' social conditions. We used semi-structured interviews with 29 health care organizations to explore their motivations and tensions around social care. Administrators described an interwoven set of motivations for delivering social care: (a) doing the right thing for their patients, (b) improving health outcomes, and (c) making the business case. Administrators expressed tensions around the optimal role for health care in social care including uncertainty around (a) who should be responsible, (b) whether health care has the needed capacity/skills, and (c) sustainability of social care activities. Health care administrators could use guidance and support from policy makers on how to effectively prioritize social care activities, partner with other sectors, and build the needed workforce.

摘要

医疗机构面临着越来越大的压力,需要改善患者的社会条件,如住房、食品和经济保障。然而,对于医疗机构在实施旨在改善患者社会条件的活动时的动机和关注点,我们知之甚少。我们采用半结构化访谈的方法,对 29 家医疗机构进行了研究,以探讨他们在提供社会关怀方面的动机和紧张情绪。管理人员描述了提供社会关怀的一系列交织在一起的动机:(a)为患者做正确的事情,(b)改善健康结果,以及(c)具有商业意义。管理人员对医疗保健在社会保健中的最佳角色存在紧张关系,包括对(a)谁应该负责,(b)医疗保健是否具有所需的能力/技能,以及(c)社会保健活动的可持续性存在不确定性。医疗保健管理人员可以利用政策制定者提供的指导和支持,以有效确定社会保健活动的优先顺序,与其他部门合作,并建立所需的劳动力。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8ebf/9397397/abb0692cdcdf/10.1177_10775587211057673-fig1.jpg

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