Lee Seoki, Ham Sunny
School of Hospitality Management, The Pennsylvania State University, State College, PA 16802, USA.
Department of Food and Nutrition, Yonsei University, Seoul 03722, Korea.
Nutr Res Pract. 2021 Dec;15(Suppl 1):S22-S31. doi: 10.4162/nrp.2021.15.S1.S22. Epub 2021 Nov 16.
Coronavirus disease 2019 (COVID-19) is a new type of respiratory disease that has been announced as a pandemic. The COVID-19 outbreak has changed the way we live. It has also changed the food service industry. This study aimed to identify trends in the food and food service industry after the COVID-19 outbreak and suggest research themes induced by industry trends. This study investigated the industry and academic information on the food and food service industry and societal trends resulting from the COVID-19 outbreak. The most noticeable changes in the food industry include the explosive increase in home meal replacement, meal-kit consumption, online orders, take-out, and drive-through. The adoption of technologies, including robots and artificial intelligence, has also been noted. Such industry trends are discussed in this paper from a research perspective, including consumer, employee, and organizational strategy perspectives. This study reviews the changes in the food service industry after COVID-19 and the implications that these changes have rendered to academia. The paper concludes with future expectations that would come in the era of COVID-19.
2019年冠状病毒病（COVID-19）是一种新型呼吸道疾病，已被宣布为大流行病。COVID-19疫情改变了我们的生活方式。它也改变了食品服务业。本研究旨在确定COVID-19疫情后食品和食品服务业的趋势，并提出由行业趋势引发的研究主题。本研究调查了食品和食品服务业的行业及学术信息，以及COVID-19疫情导致的社会趋势。食品行业最显著的变化包括家庭代餐、餐食配送盒消费、在线订单、外卖和得来速的爆炸式增长。人们还注意到机器人和人工智能等技术的应用。本文从研究角度讨论了这些行业趋势，包括消费者、员工和组织战略角度。本研究回顾了COVID-19疫情后食品服务业的变化以及这些变化对学术界产生的影响。本文最后对COVID-19时代的未来期望进行了展望。
