Torijano Casalengua María Luisa, Maderuelo-Fernández Jose Angel, Astier Peña María Pilar, Añel Rodríguez Rosa
Servicio de Salud de Castilla-La Mancha (SESCAM), Castilla la Mancha, España; Grupo de Trabajo de Seguridad del Paciente de semFYC.
Unidad de Investigación en Atención Primaria de Salamanca (APISAL), Instituto de Investigación Biomédica de Salamanca (IBSAL), Gerencia de Atención Primaria de Salamanca, Gerencia Regional de Salud de Castilla y León (SACyL), Salamanca, España; Grupo de Trabajo de Seguridad del Paciente de semFYC.
Aten Primaria. 2021 Dec;53 Suppl 1(Suppl 1):102216. doi: 10.1016/j.aprim.2021.102216.
The greatest asset of any health system is its professionals, and they must be cared for in order to take care. It is necessary to emphasize that they are key for the resilience of our health systems. This is particularly important in crisis times and especially important for primary health care.During the COVID-19 pandemic, working conditions have been the main common latent factor for patient safety incidents. Primary Care professionals have worked in unsafe working conditions, with lack of means of protection, great uncertainty, lack of scientific knowledge and rapidly changing work protocols for dealing with cases and contacts of COVID-19 infection, with a high care pressure, long working hours, suspension of vacations, and even changes in their jobs. All of this has contributed to their becoming, not only the first victims of the pandemic, but also the second victims of the adverse events that occurred during it.Therefore, in this article we analyze the main risks and damages suffered by professionals in Primary Care and provide keys to contribute to their protection in future similar situations.
任何卫生系统最宝贵的资产都是其专业人员,必须关爱他们,以便他们能够履行职责。必须强调的是,他们是我们卫生系统恢复力的关键。这在危机时期尤为重要,对初级卫生保健而言更是如此。在新冠疫情期间,工作条件一直是患者安全事件的主要共同潜在因素。基层医疗专业人员一直在不安全的工作条件下工作,缺乏防护手段,面临极大的不确定性,缺乏科学知识,应对新冠病毒感染病例和接触者的工作规程迅速变化,护理压力大,工作时间长,假期取消,甚至工作岗位变动。所有这些都导致他们不仅成为疫情的首批受害者,也成为疫情期间发生的不良事件的第二批受害者。因此,在本文中,我们分析了基层医疗专业人员面临的主要风险和遭受的损害,并提供了在未来类似情况下有助于保护他们的关键要点。