Department of Management and Organisation, National University of Singapore.
Department of Management and Organization, Pennsylvania State University.
J Appl Psychol. 2022 Nov;107(11):1973-1994. doi: 10.1037/apl0001003. Epub 2022 Jan 6.
Despite the importance of ethical voice for advancing ethics in organizations, we know little about how coworkers respond to ethical voice in their work units. Drawing on the fundamental approach/avoidance behavioral system and the promotive and prohibitive distinction in the voice literature, we distinguish between promotive and prohibitive ethical voice and propose that they engender different emotions-elevation (an approach-oriented moral emotion) and feelings of threat (an avoidance-oriented emotion), respectively, in coworkers. We propose that these emotions differentially influence coworker subsequent responses to the ethical voice behavior. In a time-lagged critical incident survey and two experimental studies, we consistently found support for our hypothesis that promotive ethical voice elicits moral elevation in coworkers with subsequent coworker verbal support for the ethical voice (an approach-oriented response). However, results for prohibitive ethical voice were more complex because prohibitive ethical voice leads to mixed emotions in coworkers. It sometimes leads to feelings of threat, with indirect negative effects via threat on coworker support. But surprisingly, it also leads to coworker elevation and hence can have positive indirect effects via elevation on coworker support. We will discuss the research and practical implications of these findings. (PsycInfo Database Record (c) 2022 APA, all rights reserved).
尽管在组织中倡导道德规范的声音对于推进道德规范至关重要，但我们对同事在工作单位中对道德规范的声音的反应知之甚少。本研究借鉴基本的趋近/回避行为系统和声音文献中的促进和禁止区分，区分了促进性和禁止性的道德规范声音，并提出它们分别在同事中引发不同的情绪——提升（一种以趋近为导向的道德情绪）和威胁感（一种以回避为导向的情绪）。我们提出，这些情绪会对同事对道德规范声音行为的后续反应产生不同的影响。在时间滞后的关键事件调查和两项实验研究中，我们一致发现，我们的假设得到了支持，即促进性道德规范声音会在同事中引发道德提升，从而对道德规范声音产生后续的同事口头支持（一种以趋近为导向的反应）。然而，禁止性道德规范声音的结果则更为复杂，因为禁止性道德规范声音会在同事中引发混合情绪。它有时会导致威胁感，通过威胁对同事支持产生间接的负面影响。但令人惊讶的是，它也会引发同事的提升，从而通过提升对同事支持产生积极的间接影响。我们将讨论这些发现的研究和实践意义。
