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领导的抑制性声音通过由自我效能感和代际差异调节的心理安全感来塑造员工的声音。

Leader prohibitive voice shapes employee voice through psychological safety moderated by self-efficacy and generational differences.

作者信息

Tian Xueqin, Chae Heesun, Song Dian, Zhang Yu

机构信息

School of Urban Governance and Public Affairs, Suzhou City University, Suzhou, China.

Pukyong National University, Busan, Republic of Korea.

出版信息

Sci Rep. 2025 Aug 26;15(1):31469. doi: 10.1038/s41598-025-17500-5.

Abstract

This study examines how leader prohibitive voice behavior shapes employees' own prohibitive voice under conditions of uncertainty. Drawing on Uncertainty Management Theory, we explore the mediating role of psychological safety and the moderating effects of self-efficacy and generational cohort. Using matched survey data from 302 leader-follower dyads in Chinese organizations, we tested a moderated mediation model. Results indicate that leader prohibitive voice promotes follower prohibitive voice both directly and indirectly via enhanced psychological safety. This indirect effect is stronger for employees with lower self-efficacy, who are more sensitive to contextual cues. Moreover, generational differences emerged: for Generation Z employees, leader modeling had a weaker effect, whereas psychological safety more strongly predicted their voice behavior compared to Millennials. These findings highlight that leaders reduce uncertainty not only through behavior modeling but also by fostering a psychologically safe climate, and that employee characteristics shape how such cues are interpreted. The study contributes to theory by integrating behavioral, cognitive, and generational perspectives on voice behavior and offers practical implications for leadership training, climate management, and generationally responsive organizational practices.

摘要

本研究考察了在不确定性条件下,领导者的禁止性建言行为如何塑造员工自身的禁止性建言。基于不确定性管理理论,我们探讨了心理安全感的中介作用以及自我效能感和代际群体的调节作用。利用来自中国组织中302对领导-下属二元组的匹配调查数据,我们检验了一个有调节的中介模型。结果表明,领导者的禁止性建言通过增强心理安全感直接和间接地促进了下属的禁止性建言。这种间接效应在自我效能感较低的员工中更强,他们对情境线索更敏感。此外,还出现了代际差异:对于Z世代员工,领导者的示范作用较弱,而与千禧一代相比,心理安全感对他们的建言行为有更强的预测作用。这些发现凸显出领导者不仅通过行为示范,还通过营造心理安全的氛围来减少不确定性,而且员工特征会影响这些线索的解读方式。该研究通过整合关于建言行为的行为、认知和代际视角为理论做出了贡献,并为领导力培训、氛围管理和代际响应型组织实践提供了实际启示。

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