Department of Management and Organisation, National University of Singapore Business School.
Department of Management and Organization, Pennsylvania State University.
J Appl Psychol. 2023 Aug;108(8):1316-1335. doi: 10.1037/apl0001075. Epub 2023 Feb 2.
To better understand the consequences of ethical voice in organizations, we have brought together multiple relevant literatures that focus on behaviors that fit our definition of ethical voice but have previously not been studied together, including internal reporting, social issue selling, ethical voice (in groups), moral objection, and confronting prejudice. Research across them has found both positive and negative responses to ethical voice. Further, emerging evidence suggests ambivalent attitudes and emotions toward ethical voice and voicers, hinting at more complex outcomes. However, a systematic understanding of when and why positive, negative, and more complex outcomes occur has remained elusive and is much needed. Building on empirical evidence, theory and research on ethical decision-making, self-enhancement/protection, and ambivalence, we offer an integrative theoretical framework to understand when and why ethical voice leads to targets'/observers' support for, undermining of, and inaction/disengagement from ethical voice and the voicer. We propose a morally motivated process, an instrumentally motivated process, and emotional ambivalence to explain these different responses. We also propose boundary conditions. We discuss our contributions and propose future directions for ethical voice research. (PsycInfo Database Record (c) 2023 APA, all rights reserved).
为了更好地理解组织中道德声音的后果，我们汇集了多个相关文献，这些文献聚焦于符合我们道德声音定义但以前未被一起研究过的行为，包括内部举报、社会问题销售、（群体中的）道德声音、道德异议和应对偏见。这些研究都发现了对道德声音的积极和消极反应。此外，新出现的证据表明，人们对道德声音和发声者持矛盾的态度和情绪，暗示着更复杂的结果。然而，对何时以及为何会出现积极、消极和更复杂的结果的系统理解仍然难以捉摸，这是非常必要的。基于实证证据、关于道德决策、自我增强/保护和矛盾心理的理论和研究，我们提供了一个综合的理论框架，以理解何时以及为何道德声音会导致目标/观察者支持、破坏和对道德声音和发声者的不作为/脱离。我们提出了一个受道德动机驱动的过程、一个受工具动机驱动的过程和情绪矛盾心理来解释这些不同的反应。我们还提出了边界条件。我们讨论了我们的贡献，并为道德声音研究提出了未来的方向。
