Department of Pediatric Dentistry, Faculty of Dentistry, King Abdulaziz University, Jeddah, Saudi Arabia.
Department of Comprehensive Dentistry, School of Dentistry, University of Louisville, Louisville, KY, United States.
J Med Internet Res. 2022 Jan 7;24(1):e30379. doi: 10.2196/30379.
BACKGROUND: People are now connected in a borderless web-based world. The modern public, especially the younger generation, relies heavily on the internet as the main source of health-related information. In health care, patients can use social media for more tailored uses such as telemedicine, finding a provider, and for peer support. OBJECTIVE: The aim of this narrative review is to discuss how social media has been used in the health care industry from the perspective of patients and describe the main issues surrounding its use in health care. METHODS: Between March and June 2020, a review of the literature was conducted on PubMed, Google Scholar, and Web of Science for English studies that were published since 2007 and discussed the use of social media in health care. In addition to only English publications that discussed the use of social media by patients, publications pertaining to ethical and legal considerations in the use of social media were included. The studies were then categorized as health information, telemedicine, finding a health care provider, peer support and sharing experiences, and influencing positive health behavior. In addition, two more sections were added to the review: issues pertaining to social media use in health care and ethical considerations. RESULTS: Initially, 75 studies were included. As the study proceeded, more studies were included, and a total of 91 studies were reviewed, complemented by 1 textbook chapter and 13 web references. Approximately half of the studies were reviews. The first study was published in 2009, and the last was published in 2021, with more than half of the studies published in the last 5 years. The studies were mostly from the United States (n=40), followed by Europe (n=13), and the least from India (n=1). WhatsApp or WeChat was the most investigated social media platform. CONCLUSIONS: Social media can be used by the public and patients to improve their health and knowledge. However, due diligence must be practiced to assess the credibility of the information obtained and its source. Health care providers, patients, and the public need not forget the risks associated with the use of social media. The limitations and shortcomings of the use of social media by patients should be understood.
背景：人们现在生活在一个无边界的网络世界中。现代公众，尤其是年轻一代，严重依赖互联网作为获取健康相关信息的主要来源。在医疗保健领域，患者可以使用社交媒体进行更具针对性的用途，如远程医疗、寻找医疗服务提供者以及寻求同伴支持。
目的：本叙述性综述旨在从患者角度讨论社交媒体在医疗保健行业中的应用，并描述其在医疗保健中使用的主要问题。
方法：2020 年 3 月至 6 月，在 PubMed、Google Scholar 和 Web of Science 上对自 2007 年以来发表的、讨论社交媒体在医疗保健中应用的英文文献进行了综述。此外，还纳入了仅讨论患者使用社交媒体的英文出版物，以及涉及社交媒体使用的伦理和法律问题的出版物。然后，将研究分为健康信息、远程医疗、寻找医疗服务提供者、同伴支持和经验分享以及影响积极健康行为。此外，该综述还增加了两个部分：与社交媒体在医疗保健中的使用相关的问题和伦理考虑。
结果：最初纳入了 75 项研究。随着研究的进行，纳入了更多的研究，共综述了 91 项研究，同时补充了 1 本教科书章节和 13 个网络参考资料。大约一半的研究是综述。第一项研究发表于 2009 年，最后一项发表于 2021 年，超过一半的研究发表于过去 5 年。这些研究主要来自美国（n=40），其次是欧洲（n=13），来自印度的研究最少（n=1）。WhatsApp 或 WeChat 是研究最多的社交媒体平台。
结论：公众和患者可以使用社交媒体来改善他们的健康和知识。但是，必须谨慎评估所获得信息的可信度及其来源。医疗保健提供者、患者和公众不应忘记与使用社交媒体相关的风险。还应了解患者使用社交媒体的局限性和缺点。
J Med Internet Res. 2022-1-7
J Med Internet Res. 2021-4-5
J Med Internet Res. 2016-6-16
Stud Health Technol Inform. 2018
J Med Internet Res. 2014-2-11
J Am Pharm Assoc (2003). 2015
J Med Internet Res. 2013-1-30
Laryngoscope Investig Otolaryngol. 2025-8-15
Front Digit Health. 2025-4-14
JMIR Public Health Surveill. 2025-4-14
J Med Internet Res. 2021-4-5
BMJ Glob Health. 2020-10-23
Early Interv Psychiatry. 2021-10
Hum Vaccin Immunother. 2020-7-21
Int Braz J Urol. 2020-7
PLoS One. 2020-4-16
J Med Internet Res. 2020-4-21
Zotero 插件