Management Department, College of Business Administration, King Faisal University, Al-Ahsaa 31982, Saudi Arabia.
Faculty of Tourism and Hotels, Suez Canal University, Ismailia 41522, Egypt.
Int J Environ Res Public Health. 2021 Dec 31;19(1):411. doi: 10.3390/ijerph19010411.
The COVID-19 pandemic has severe psychological and psychosocial impacts on hotel workers. This study examines the causal direct impact of both job insecurity and distributive injustice, which were common in hotels post COVID-19, on social loafing behavior among hotel workers, and the indirect impact through turnover intention. Data were collected from 850 hotels workers in the Kingdom of Saudi Arabia. Using results obtained through structural equation modeling (SEM), the spread of both job insecurity and distributive injustice positively and significantly influences turnover intention among hotel workers post the COVID-19 pandemic. The results also found that turnover intention fully mediates the influence of both distributive injustices on social loafing behavior. On the other side, it partially mediates job insecurity on social loafing behavior among hotel workers. Implications for scholars and practitioners as well as limitations of current research are discussed.
新冠疫情对酒店员工造成了严重的心理和社会心理影响。本研究考察了新冠疫情后酒店中普遍存在的工作不安全感和分配不公对酒店员工社会懈怠行为的因果直接影响,以及通过离职意愿的间接影响。数据来自沙特阿拉伯 850 家酒店的员工。通过结构方程建模(SEM)得出的结果表明,工作不安全感和分配不公的传播显著地正向影响了新冠疫情后酒店员工的离职意愿。研究结果还发现,离职意愿完全中介了分配不公对社会懈怠行为的影响。另一方面,它部分地中介了工作不安全感对酒店员工社会懈怠行为的影响。讨论了对学者和从业者的意义以及当前研究的局限性。