Mandl Benjamin J, Reis Ben Y
Predictive Medicine Group, Computational Health Informatics Program, Boston Children's Hospital, Boston, MA, USA.
Washington University, St. Louis, MO, USA.
NPJ Digit Med. 2022 Jan 10;5(1):1. doi: 10.1038/s41746-021-00554-w.
In times of crisis, communication by leaders is essential for mobilizing an effective public response. During the COVID-19 pandemic, compliance with public health guidelines has been critical for the prevention of infections and deaths. We assembled a corpus of over 1500 pandemic-related speeches, containing over 4 million words, delivered by all 50 US state governors during the initial months of the COVID-19 pandemic. We analyzed the semantic, grammatical and linguistic-complexity properties of these speeches, and examined their relationships to COVID-19 case rates over space and time. We found that as COVID-19 cases rose, governors used stricter language to issue guidance, employed greater negation to defend their actions and highlight prevailing uncertainty, and used more extreme descriptive adjectives. As cases surged to their highest levels, governors used shorter words with fewer syllables. Investigating and understanding such characteristic responses to stress is important for improving effective public communication during major health crises.
在危机时刻,领导者的沟通对于动员公众做出有效反应至关重要。在新冠疫情期间,遵守公共卫生指南对于预防感染和死亡至关重要。我们收集了一个由1500多篇与疫情相关的演讲组成的语料库,其中包含超过400万个单词,这些演讲是美国50位州长在新冠疫情最初几个月发表的。我们分析了这些演讲的语义、语法和语言复杂性特征,并研究了它们与不同时空下新冠病例率的关系。我们发现,随着新冠病例数上升,州长们使用更严格的语言发布指导意见,使用更多否定词来为自己的行动辩护并突出普遍存在的不确定性,还使用了更多极端的描述性形容词。当病例数飙升至最高水平时,州长们使用的单词音节更少、长度更短。调查和理解这种对压力的典型反应对于在重大健康危机期间改善有效的公众沟通很重要。