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提高移动支付的可持续使用意愿:结合信息系统成功模型和初始信任模型的扩展技术接受与使用统一理论模型

Improving the Sustainable Usage Intention of Mobile Payments: Extended Unified Theory of Acceptance and Use of Technology Model Combined With the Information System Success Model and Initial Trust Model.

作者信息

Lin Xin, Suanpong Kwanrat, Ruangkanjanases Athapol, Lim Yong-Taek, Chen Shih-Chih

机构信息

Northeast Electric Power University, Jilin City, China.

Chulalongkorn Business School, Chulalongkorn University, Bangkok, Thailand.

出版信息

Front Psychol. 2022 Jan 10;12:634911. doi: 10.3389/fpsyg.2021.634911. eCollection 2021.


DOI:10.3389/fpsyg.2021.634911
PMID:35082707
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8784512/
Abstract

Under the background of global cross-border mobile commerce (m-commerce) integration, the importance of cross-border payment research is becoming increasingly prominent and urgent. The important value of this study is to empirically research the influence power of key elements in using two different mobile payment (m-payment) platforms in Korea. The extended unified theory of acceptance and use of technology (UTAUT2) has been widely applied in various studies because of its strong interpretive power. In Korea, there are a few empirical studies on Chinese users. Based on a survey of 908 Chinese participants (486 WeChat Pay's Chinese users and 465 Kakao Pay's Korean users) in Korea, this study is one application extending UTAUT2 by incorporating multi-group and multi-model constructs: UTAUT2, information system success (ISS) model, and an initial trust model (ITM), considering a multi-group analysis with some mediating variables (payment difference). By comparing the two different payment platforms' characters, this manuscript provides a set of targeted measures to ensure Chinese WeChat Payment platform decision-makers create effective long-term strategic policies for cross-border m-payments in Korea, and eventually, benefit cross-border m-commerce and economic cooperation in Southeast Asia.

摘要

在全球跨境移动商务(m-commerce)融合的背景下,跨境支付研究的重要性日益凸显且迫在眉睫。本研究的重要价值在于实证研究韩国两种不同移动支付(m-payment)平台使用中关键要素的影响力。扩展的技术接受与使用统一理论(UTAUT2)因其强大的解释力而在各类研究中得到广泛应用。在韩国,针对中国用户的实证研究较少。基于对韩国908名中国参与者(486名微信支付中国用户和465名韩国Kakao Pay用户)的调查,本研究是对UTAUT2的一种应用扩展,纳入了多组和多模型构建:UTAUT2、信息系统成功(ISS)模型和初始信任模型(ITM),并考虑了带有一些中介变量(支付差异)的多组分析。通过比较两种不同支付平台的特点,本论文提供了一系列有针对性的措施,以确保中国微信支付平台决策者为韩国跨境移动支付制定有效的长期战略政策,并最终惠及东南亚的跨境移动商务和经济合作。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5061/8784512/e862e417c71a/fpsyg-12-634911-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5061/8784512/e862e417c71a/fpsyg-12-634911-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5061/8784512/e862e417c71a/fpsyg-12-634911-g001.jpg

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Research trends in mobile payment adoption: Research trends and agenda.

F1000Res. 2025-8-20

[2]
From Social to Financial: Understanding Trust in Extended Payment Services on Social Networking Platforms.

Behav Sci (Basel). 2025-5-12

[3]
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[5]
Relationship between digital exclusion and cognitive impairment in Chinese adults.

Front Aging Neurosci. 2023-7-3

[6]
How do mini games affect female users of mobile commerce? Improving platform satisfaction through game use intention.

Front Psychol. 2022-9-26

[7]
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本文引用的文献

[1]
The Impact of Switching Intention of Telelearning in COVID-19 Epidemic's Era: The Perspective of Push-Pull-Mooring Theory.

Front Psychol. 2021-7-28

[2]
An Empirical Study on the Dairy Product Consumers' Intention to Adopt the Food Traceability's Technology: Push-Pull-Mooring Model Integrated by D&M ISS Model and TPB With ITM.

Front Psychol. 2021-1-15

[3]
Consumers' Intention to Adopt Blockchain Food Traceability Technology towards Organic Food Products.

Int J Environ Res Public Health. 2021-1-21

[4]
What Drives Volunteers to Accept a Digital Platform That Supports NGO Projects?

Front Psychol. 2020-3-31

[5]
Cross-national comparisons of college students' attitudes toward diet/fitness apps on smartphones.

J Am Coll Health. 2017-10

[6]
Standard back-translation procedures may not capture proper emotion concepts: a case study of Chinese disgust terms.

Emotion. 2010-10

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