Research Institute of Pharmaceutical Sciences, College of Pharmacy, Seoul National University, Seoul 08826, Korea.
College of Pharmacy, Hayang Campus, Daegu Catholic University, Gyeongsan 38430, Korea.
Int J Environ Res Public Health. 2022 Jan 27;19(3):1433. doi: 10.3390/ijerph19031433.
(1) Background: Onsite clinics are increasingly common features of corporate health promotion programs. These clinics allow employers to offer convenient care to employees at their workplaces, which can lead to reduced healthcare expenditure and improved productivity. The objective of this study was to build basic data by qualitatively exploring employees' experiences and perspectives on onsite clinics in a semiconductor company, as one part of the project to examine and improve the health management system of a large semiconductor company in Korea. (2) Methods: This study adopted the methodology of "Consolidated Criteria for Reporting Qualitative Research" (COREQ-32 checklist). Semi-structured interviews were conducted for this study over a two-month period. For data analysis, a codebook was developed and the constant comparative method was used. (3) Results: Most employees perceived convenience and a sense of belonging as the benefits of onsite clinics, while barriers to the use of onsite clinics included a lack of communication, concerns about confidentiality, and a provider-centered system. Promotion of onsite clinic services and affiliated physicians, employee-centered service provisions, and trust-building in healthcare information privacy were considered necessary to strengthen the role of onsite clinics as a primary care provider in the workplace. (4) Conclusions: The results of this qualitative study help us to gain a better understanding of employees' perspectives on the onsite clinic's service and roles.
(1) 背景:现场诊所越来越成为企业健康促进计划的常见特征。这些诊所使雇主能够在工作场所为员工提供便捷的护理,从而降低医疗支出并提高生产力。本研究的目的是通过定性探索半导体公司员工对现场诊所的体验和看法来建立基本数据,作为检查和改善韩国一家大型半导体公司健康管理系统项目的一部分。
(2) 方法:本研究采用了“定性研究报告的统一标准”(COREQ-32 清单)的方法。本研究进行了为期两个月的半结构化访谈。为了进行数据分析,开发了一个代码本,并使用了恒定性比较方法。
(3) 结果:大多数员工认为现场诊所的好处是方便和归属感,而使用现场诊所的障碍包括沟通不足、对保密性的担忧和以提供者为中心的系统。促进现场诊所服务和附属医生、以员工为中心的服务提供以及建立对医疗保健信息隐私的信任被认为是加强现场诊所作为工作场所初级保健提供者作用的必要条件。
(4) 结论:这项定性研究的结果有助于我们更好地了解员工对现场诊所服务和角色的看法。