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成年听力诊所客户对各种远程医疗服务的接受意愿及付费意愿。

Willingness to consider and to pay for a variety of telehealth services amongst adult hearing clinic clients.

作者信息

Galvin Karyn, Sucher Catherine M, Bennett Rebecca J, Ebrahimi-Madiseh Azadeh, Crosland Paul, Eikelboom Robert H

机构信息

Department of Audiology and Speech Pathology, The University of Melbourne, Melbourne, Australia.

Ear Science Institute Australia, Subiaco, Australia.

出版信息

Int J Audiol. 2023 Mar;62(3):286-294. doi: 10.1080/14992027.2022.2039965. Epub 2022 Feb 22.

DOI:10.1080/14992027.2022.2039965
PMID:35191802
Abstract

OBJECTIVE

To examine willingness to consider and to pay for various one-to-one telehealth appointments and online group training/information sessions amongst hearing service clients interested in future telehealth.

DESIGN

Online survey exploring telehealth usage and attitudes more broadly.

STUDY SAMPLE

One-hundred-and-sixty-eight (39.8%) of the 422 survey respondents who answered the question were interested in future hearing-related telehealth. Data were analysed for the 148 providing demographic information.

RESULTS

At least some respondents were interested in each type of one-to-one appointment (∼30-60% for most types) and group training/information session (∼30-50% for most types). Some inconsistent associations were found between willingness to consider individual appointment types and a metropolitan location, younger age, and female gender. Associations with having a hearing device fitted may have been influenced by the different needs of those without devices. Younger respondents were more likely to consider a wide range of appointment types. Being younger was associated with an interest in 7 of the 9 different group session types. The acceptable price range was AUD$30-$86 (USD$22-$62) ( = 129) for one-to-one appointments and AUD$47-$103 (USD$34-$73) for three group sessions ( = 99).

CONCLUSIONS

Despite additional communication needs, hearing service clients have a strong interest in a range of individual and group telehealth services.

摘要

目的

调查有兴趣使用未来远程医疗服务的听力服务客户对于考虑并付费参加各种一对一远程医疗预约以及在线团体培训/信息会议的意愿。

设计

一项更广泛地探索远程医疗使用情况和态度的在线调查。

研究样本

在422名回答了该问题的调查受访者中,168人(39.8%)对未来与听力相关的远程医疗感兴趣。对提供了人口统计学信息的148人进行了数据分析。

结果

至少有一些受访者对每种一对一预约类型(大多数类型约为30%-60%)以及团体培训/信息会议(大多数类型约为30%-50%)感兴趣。在考虑个别预约类型的意愿与大城市地区、较年轻年龄和女性性别之间发现了一些不一致的关联。与佩戴听力设备之间的关联可能受到未佩戴设备者不同需求的影响。较年轻的受访者更有可能考虑多种预约类型。较年轻与对9种不同团体会议类型中的7种感兴趣相关。一对一预约的可接受价格范围为30澳元至86澳元(22美元至62美元)(n = 129),三场团体会议的可接受价格范围为47澳元至103澳元(34美元至73美元)(n = 99)。

结论

尽管存在额外的沟通需求,但听力服务客户对一系列个人和团体远程医疗服务有着浓厚兴趣。

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