Li Shanshan, Meng Bin, Wang Qingjin
Department of Industrial Economics, University of Chinese Academy of Social Sciences, Beijing, China.
Department of Economics and Management, Hengshui University, Hengshui, China.
Front Psychol. 2022 Feb 16;13:713737. doi: 10.3389/fpsyg.2022.713737. eCollection 2022.
Is relational crafting always beneficial? Despite the increasing research on the positive outcomes of relational crafting, some evidence still indicates its dysfunctional consequences. The current study proposed a double-edged sword effect of relational crafting on job well-being, including work dynamics and emotional exhaustion, with an integrative perspective from the resource loss and resource acquisition perspectives based on the job demands-resources model and the conservation of resources theory. By conducting a two-stage questionnaire survey on 323 employees, the results demonstrate that: (1) On the one hand, relational crafting induces emotional exhaustion through increased work load; (2) On the other hand, relational crafting also displays positive effect on increasing work dynamics and decreasing emotional exhaustion by fostering supervisor-subordinate . By analyzing the double-edged sword effect of subordinates' relational crafting on job well-being from the two processes of resource loss and resource acquisition effects, a more complete influencing mechanism between relational crafting and job well-being is constructed, which improves the understanding of relational crafting, enriches the literature on proactive behavior and provides a more integrated theoretical basis for researchers and managers.
关系构建总是有益的吗？尽管关于关系构建的积极成果的研究越来越多，但一些证据仍然表明其存在功能失调的后果。本研究基于工作要求-资源模型和资源保存理论，从资源损失和资源获取的综合视角，提出了关系构建对工作幸福感（包括工作活力和情绪耗竭）的双刃剑效应。通过对323名员工进行两阶段问卷调查，结果表明：（1）一方面，关系构建通过增加工作负荷导致情绪耗竭；（2）另一方面，关系构建通过促进上下级关系，对提高工作活力和降低情绪耗竭也显示出积极作用。通过从资源损失和资源获取效应这两个过程分析下属关系构建对工作幸福感的双刃剑效应，构建了关系构建与工作幸福感之间更完整的影响机制，这增进了对关系构建的理解，丰富了积极行为的文献，并为研究人员和管理人员提供了更综合的理论基础。
