Department of Obstetrics, Gynecology and Maternity Care, Medical University of Bialystok, 15295 Bialystok, Poland.
Department of Health Protection, State Vocational University in Suwalki, Noniewicza 10, 16400 Suwalki, Poland.
Int J Environ Res Public Health. 2022 Mar 4;19(5):2992. doi: 10.3390/ijerph19052992.
The COVID-19 pandemic has caused many new problems and challenges for medical personnel, patients and their families. The present study aimed to learn the difficulties and expectations of patients hospitalized for COVID-19. A descriptive qualitative research approach was adopted, and the study was carried out using semi-structured telephone interviews with 20 patients according to Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines. Two main themes were extracted from the experiences related by patients hospitalized for COVID-19: difficulties resulting from their poor health condition and difficulties resulting from hospital conditions and safety protocols. The patients' expectations referred to professionalism and family members' support. From the patient's perspective, a sense of humor in the care provider is important, apart from professionalism and the effectiveness of treatment, because humor helps the patient endure difficult situations. The findings indicate that patients hospitalized for COVID-19 experienced both positive and negative emotions. Their negative experiences concerned organizational barriers and medical personnel shortages, especially of clinical nurses. Patients' expectations are realistic and appropriate to the situation they are in. Learning the difficulties and expectations of patients hospitalized for COVID-19 may help care providers cope with this disease more effectively and ensure better care for patients, including nursing and psychological services.
COVID-19 大流行给医务人员、患者及其家属带来了许多新的问题和挑战。本研究旨在了解因 COVID-19 住院患者的困难和期望。采用描述性定性研究方法，根据定性研究报告的统一标准 (COREQ) 指南，对 20 名患者进行了半结构式电话访谈。从 COVID-19 住院患者的经历中提取了两个主要主题：健康状况不佳导致的困难和医院条件及安全协议导致的困难。患者的期望涉及专业精神和家属的支持。从患者的角度来看，护理人员的幽默感很重要，除了专业精神和治疗效果之外，因为幽默可以帮助患者忍受困难的情况。研究结果表明，因 COVID-19 住院的患者经历了积极和消极的情绪。他们的负面经历涉及组织障碍和医务人员短缺，尤其是临床护士。患者的期望是现实的，符合他们所处的情况。了解因 COVID-19 住院患者的困难和期望，可以帮助护理人员更有效地应对这种疾病，并确保为患者提供更好的护理，包括护理和心理服务。
