Neill Clinton L, Hansen Charlotte R, Salois Matthew
Department of Population Medicine and Diagnostic Sciences, Center for Veterinary Business and Entrepreneurship, Cornell University, Ithaca, NY, United States.
Veterinary Economics Division, American Veterinary Medical Association, Schaumburg, IL, United States.
Front Vet Sci. 2022 Feb 25;9:814104. doi: 10.3389/fvets.2022.814104. eCollection 2022.
The purpose of this study is to estimate the economic cost of burnout in the veterinary profession and highlight the financial reasons why the industry should address the burnout crisis from an organizational perspective. Using data from 5,786 associate veterinarians in private practice, information was obtained using employment information related to compensation, work hours, hour preferences, and job turnover. Burnout was measured using the Professional Quality of Life Scale and used to calculate conditional probabilities on turnover and reduced working hours due to burnout. Lost revenue from each outcome (turnover and reduced working hours) was then used to calculate the economic costs to the veterinary services industry. The attributable cost of burnout of veterinarians to the US industry is between $1 and 2 billion annually in lost revenue, though there is a large amount of uncertainty. The cost is dependent on whether veterinary technicians are included in the analysis. The highest economic cost per veterinarian is among food animal practitioners, while the lowest is among equine. This study demonstrates that there are significant economic costs due to burnout among veterinarians and veterinary technicians. We suggest pursuing organizational interventions as these have shown the most impact in decreasing burnout and increasing satisfaction among human health physicians.
本研究的目的是估算兽医行业职业倦怠的经济成本，并强调该行业应从组织层面解决职业倦怠危机的财务原因。利用来自5786名私人执业助理兽医的数据，通过与薪酬、工作时间、工作时间偏好和人员流动相关的就业信息获取相关资料。职业倦怠采用工作生活质量量表进行衡量，并用于计算因职业倦怠导致的人员流动和工作时间减少的条件概率。然后，利用每个结果（人员流动和工作时间减少）造成的收入损失来计算兽医服务行业的经济成本。尽管存在大量不确定性，但美国兽医行业因职业倦怠导致的收入损失每年在10亿至20亿美元之间。成本取决于分析中是否包括兽医技术人员。每位兽医的最高经济成本出现在食用动物从业者中，而最低成本出现在马医中。这项研究表明，兽医和兽医技术人员的职业倦怠会带来巨大的经济成本。我们建议采取组织干预措施，因为这些措施在减少职业倦怠和提高人类健康医生的满意度方面显示出了最大的效果。
