Institute of Nursing Science, Medical University of Graz, Graz, Austria.
J Adv Nurs. 2022 Aug;78(8):2495-2506. doi: 10.1111/jan.15193. Epub 2022 Mar 14.
The objective of this study was to assess burdens placed on and consequences of the COVID-19 pandemic on nursing home staff.
We conducted a qualitative descriptive interview study.
We interviewed 18 nurses, nursing aides and care aides from five different nursing homes by using a semi-structured interview guideline between June and September 2020. Data were analysed with a qualitative content analysis method by combining an inductive and deductive coding frame.
Results show that the qualitative work load and work organization were major concerns. Regarding the qualitative work load, participants stated that they were required to perform additional tasks to care for residents, because the pandemic interventions placed the residents under stress and dealing with relatives presented significant challenges. Nursing home staff reported that psychological consequences such as uncertainty, fear and stress represented major effects of the COVID-19 situation.
We could show that qualitative workloads were assessed and perceived differently. Most nursing home care staff members experienced the changes in working conditions as both physically and psychologically challenging.
We highly recommend that nursing home staff receive support in such pandemics by being allowed, for example personal protective equipment breaks. Individually tailored programs need to be established to enhance wellbeing and decrease psychological stress and fear in such challenging times.
本研究旨在评估 COVID-19 大流行对养老院工作人员的负担和影响。
我们进行了一项定性描述性访谈研究。
我们于 2020 年 6 月至 9 月间,使用半结构化访谈指南,对来自五家不同养老院的 18 名护士、护理助理和护理助手进行了访谈。我们采用了一种定性内容分析方法,结合了归纳和演绎的编码框架来分析数据。
结果表明,定性工作量和工作组织是主要关注点。关于定性工作量,参与者表示,他们需要执行额外的任务来照顾居民,因为大流行干预措施使居民感到压力,与亲属打交道也带来了巨大挑战。养老院工作人员报告说,心理方面的后果,如不确定性、恐惧和压力,是 COVID-19 情况的主要影响。
我们可以表明,定性工作量的评估和感知是不同的。大多数养老院护理人员认为工作条件的变化在身体和心理上都具有挑战性。
我们强烈建议在这种大流行期间为养老院工作人员提供支持,例如允许他们使用个人防护设备休息。需要制定个性化的计划,以在这种充满挑战的时期增强幸福感,减少心理压力和恐惧。